Jacob Bearce
Susanville,CA
Summary
Experienced with providing top-tier customer service in fast-paced environments. Utilizes strong interpersonal skills to foster teamwork and ensure customer satisfaction. Track record of adaptability and problem-solving to meet and exceed service expectations.
Overview
5
5
years of professional experience
Work History
Service Team Member
Panda Restaurant Group, Inc., Panda Express
10.2024 - Current
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
- Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
- Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
- Prepared food items consistently according to quality standards, ensuring customer satisfaction with each order.
- Limited portion sizes and used garnishes to control food costs.
Volunteer
Lassen High School
01.2020 - 01.2023
- Showcased leadership skills, helping with school club events and leading group projects
- Showcased organization skills, helping clean classrooms and stocking shelves with school supplies
- Showcased exceptional time management skills, with good attendance and turning in work on time and often early with great grades
Education
Diploma - Early Graduate
Lassen High School
Susanville, California12.2023
Skills
- Problem-solving
- Time Management
- Multitasking
- Customer service
- Mathematics
- Adaptability
- Organization
- Strong work ethic
- Patience and composure
- Service recovery
Timeline
Service Team Member
Panda Restaurant Group, Inc., Panda Express
10.2024 - Current
Volunteer
Lassen High School
01.2020 - 01.2023
Diploma - Early Graduate
Lassen High School
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