- Comfortable working independently and staying organized in a remote environment
- Strong ability to build trust with patients, providers, and team members
- Quick to learn new systems and adapt to changing processes
Jacob Becker
Bismarck
Summary
I have over 4 years of experience working in healthcare in a high patient and provider facing role. In my current position as a Board Eligible Prosthetist/Orthotist, I work directly with patients, physicians, and care teams to evaluate needs, develop solutions, and ensure successful outcomes. My role requires strong communication, problem solving, and the ability to manage multiple moving parts at once. I’m looking to transition into a remote role where I can use my experience working with people, solving problems, and guiding outcomes to support clients and teams.
Overview
9
9
years of professional experience
Work History
Board Eligible Prosthetist/Orthotist
Sanford Health Equip
Bismarck, ND
06.2021 - Current
- Work with 8–12 patients per day, managing each case from evaluation through fitting, modification, and follow-up
- Provide a range of services including custom prosthetics, orthotics, diabetic footwear, and bracing for pediatric, adult, and geriatric patients
- Collaborate directly with physicians and providers to determine appropriate treatment plans and ensure alignment on patient care
- Handle documentation and work closely with providers to meet insurance requirements, including prior authorizations and approvals
- Use Epic Haiku and Niko Health to manage scheduling, documentation, and order processing
- Educate patients on device use, expectations, and follow-up care to ensure successful outcomes
- Make real-time adjustments when standard solutions do not meet patient needs
- Build ongoing relationships with returning patients and manage long-term care needs over time
- Help manage a consistent daily patient load of 8–12 individuals while maintaining quality of care and communication
- Assist in training new technicians and supporting onboarding into daily workflows
Store Manager (Seasonal)
Bob's Fireworks City
Bismarck, ND
06.2017 - 08.2020
- Managed a team of 4–6 employees during a busy seasonal period
- Oversaw daily operations including inventory, staffing, and sales tracking
- Worked directly with customers to understand their needs and recommend appropriate products
- Handled cash management, income tracking, and expenses
- Maintained inventory flow and ensured shelves remained stocked
- Resolved customer issues and maintained a positive experience in a fast-paced environment
Education
Master of Science - Science
Concordia University, St. Paul
Saint Paul, MN05-2020
Bachelor of Science - Exercise Science
University of North Dakota
Grand Forks, ND05-2018
Skills
- Working directly with patients, providers, and care teams
- Explaining complex information in a clear and simple way
- Coordinating care, scheduling, and workflows
- Problem solving and adapting in real-time situations
- Documentation and insurance processes (including prior authorizations)
- Organization and attention to detail
- Training and supporting team members
- Microsoft Office (Word, Teams; basic Excel)
- Epic Haiku, Niko Health
Interests
Timeline
Board Eligible Prosthetist/Orthotist
Sanford Health Equip
06.2021 - Current
Store Manager (Seasonal)
Bob's Fireworks City
06.2017 - 08.2020
Master of Science - Science
Concordia University, St. Paul
Bachelor of Science - Exercise Science
University of North Dakota