Jacob Bell
Gilbert,LA
Summary
Committed and organized individual with over 19 years experience, managing inventory through the selling process of business. Completion of task in a timely manner is priority.
Posses and utilize critical thinking skills on a daily basis.
Overview
18
18
years of professional experience
Work History
Parts Manager
Goldman Equipment LLC
09.2013 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and service department for use in field equipment.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Provided timely, insightful and accurate reports to upper management.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Supervised and trained staff on product knowledge and customer service.
- Created employee schedules to align coverage with forecasted demands.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Processed and reshelved return orders, checking for discrepancies, potential usage and return issue.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed a team of technicians, providing training and support to improve their performance and productivity.
- Implemented systems to improve process efficiency and reduce project duration.
- Processed bills and invoices to be paid from the billing department.
Parts Counter Sales
Winnsboro Equipment
11.2005 - 09.2013
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Education
No Degree - Electronics For The Navy
Aviation Electronics School
Pensacola, FL05.2001
High School Diploma -
Epps High School
Epps, LA05.2000
Skills
- POS systems operations
- Inventory Restocking
- Goal Setting
- Stock management
- Invoice Processing
- Demand forecasting
- Purchasing strategies
- Purchasing oversight
- Improving customer satisfaction
- Vendor Relations
- Coordinating paperwork
- Forklift Operation
- Inventory Management
- Supply Chain Coordination
- Returns processing
- Inventory Auditing
- Staff Training
- Ordering parts
- Supply Requisition
- Self Motivation
- Multitasking
- Analytical and Critical Thinking
- Attention to Detail
- Task Prioritization
- Problem-Solving
- Analytical Skills
- Problem-solving abilities
Timeline
Parts Manager
Goldman Equipment LLC
09.2013 - Current
Parts Counter Sales
Winnsboro Equipment
11.2005 - 09.2013
No Degree - Electronics For The Navy
Aviation Electronics School
High School Diploma -
Epps High School
Similar Profiles
Kim McNaughtonKim McNaughton
Service Manager at Goldman Equipment LLCService Manager at Goldman Equipment LLC
Caydeen MeeksCaydeen Meeks
Warehouse Forklift Operator at Goldman Equipment LLCWarehouse Forklift Operator at Goldman Equipment LLC
Ryan ThompsonRyan Thompson
Self Employed at RYAN THOMPSON ENTERPRISES LLC.Self Employed at RYAN THOMPSON ENTERPRISES LLC.