Jacob Bias

North Ridgeville,OH

Summary

Compassionate healthcare, people professional with a focus on customer/ patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized in work realtions, and patient hygiene assistance. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.

Overview

years of professional experience

Work History

Patient Care Technician /Patient Transporter

Cleveland Clinic

Cleveland , OH

01.2016 - 04.2021

Participated in quality improvement activities within the department.
Notified senior staff of patient emergencies to optimize outcomes.
Organized supplies in order to maintain adequate stock levels throughout shift.
Recorded patient conditions and vital signs before and after medical operations.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Provided emotional support for patients and families during difficult times.
Provided direct patient care and assistance to healthcare team members.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Ensured that all medical equipment was properly maintained and sterilized.
Assisted with patient admissions, discharges and transfers.
Helped create a safe environment by following infection control policies.

Associate

JCPenney

Avon

10.2015 - 12.2015

Computed purchases and received and processed cash or credit payment.
Assisted customers with selecting items and answering questions about products.
Developed and maintained relationships with clients and vendors.
Helped customers locate items within the store using the inventory system.
Described merchandise and explained use, operation and care.
Organized backroom areas to maintain a clean and organized work environment.
Handled incoming calls from customers regarding orders or other inquiries.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Built relationships with customers by providing friendly customer service.

Landscape Laborer

Vargas landscape

Avon , OH

04.2009 - 08.2015

Collaborated with other team members on projects requiring multiple laborers.
Planted trees, shrubs, bushes and flowers in decorative planters and displays.
Answered customer questions regarding care and general knowledge of landscape.
Maintained landscaped areas by weeding, pruning, trimming and edging.
Removed and properly disposed of debris to maintain worksite safety.
Decorated gardens, paths and beds with stones or plants.
Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
Applied mulch to help maintain optimal soil temperatures and create barrier from heat and cold.
Raked, mulched and composted leaves.
Trimmed flowers and cleaned flower beds.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Trimmed or edged around flower beds, walks, or walls.
Planted flowers, bushes, shrubs, trees, and grass.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.

Education

High School Diploma -

North Ridgeville High School

North Ridgeville, OH

05-2014

Some College (No Degree) - Applied Business Marketing

Obc

Sandusky, OH

Skills

Patient services
Healthcare expertise
Emotional support
CPR certification
Yard mowing
Flower planting
Planting flowers and bushes
Landscape maintenance
Watering lawns and trees
Trimming and weeding

Seasonal pruning
Mulching gardens
Empathy and patience
Adaptability and flexibility
Client relations
Complaint handling
Creative problem solving
Conflict resolution
Strong teamwork
Complaint resolution

Timeline