Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Billick

Morehead,KY

Summary

Dynamic and client-focused professional with a proven track record at Letcher County Attorney's Office, excelling in organization skills and multi-line telephone operation. Demonstrated ability to maintain confidentiality and enhance customer relations, significantly contributing to efficient office operations and superior client service. Expert in technical support and adept at fostering positive visitor experiences.


Overview

1
1
year of professional experience

Work History

Receptionist

Letcher County Attorney's Office
10.2023 - 08.2024
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Education

High School Diploma -

Morehead State University
Morehead, KY
08-2005

Skills

  • Bookkeeping
  • Scheduling
  • Security awareness
  • Technical support
  • Organization skills
  • Multi-line telephone systems
  • Multi-line telephone operation
  • Front desk operations
  • PC proficient
  • Customer and client relations

Timeline

Receptionist

Letcher County Attorney's Office
10.2023 - 08.2024

High School Diploma -

Morehead State University
Jacob Billick