Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jacob Blake

Saugus,MA

Summary

Dynamic, results driven, and self-motivated professional with eight years of management experience coaching and developing team members to be as successful as possible. Experience in healthcare HR, leadership, overseeing staff, budget, business process management and improvement, staff and leadership development. Adapts quickly and efficiently within an evolving environment. Technologically savvy and adept at utilizing multiple computer systems simultaneously. Detail oriented, and relationship driven to ensure the development and success of groups, individuals, and the company as a whole.

Overview

7
7
years of professional experience

Work History

HR Business Partner

Brattleboro Memorial Hospital
01.2023 - Current
  • Enhanced employee satisfaction by implementing innovative HR strategies and policies.
  • Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
  • Streamlined recruitment processes for increased efficiency in talent acquisition.
  • Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
  • Work with community partners to enhance recruiting efforts.
  • Work with Directors and Sr. Directors on employee trainings and assist with employee relations.
  • Manage the entire organizations professional licenses and certifications (RN, LPN, LNA, BLS, ACLS, PALS, etc.)
  • Work with department heads on trainings through many different platforms. (Paylocity, Kronos, Elsevier, Symplr)
  • Compensation analysis.

HR Generalist

City Of Greenfield
08.2022 - 01.2023
  • Evaluated employee performance fairly using standardized metrics to foster a merit-based work environment.
  • Designed professional development opportunities that aligned with individual career goals as well as overall business objectives.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.

Insurance Sale Rep

Rich Hoppe State Farm
01.2022 - 08.2022
  • Developed comprehensive financial plans for clients, incorporating insurance products as part of a holistic strategy for managing risk.
  • Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
  • Conducted regular policy reviews with existing clients to ensure continued alignment with their evolving needs and risk profiles.
  • Boosted client retention rates by providing exceptional customer service and addressing concerns promptly.
  • Maintained a high level of product knowledge, staying current on industry trends and changes in regulations.
  • Adapted selling strategies based on individual client needs and preferences while maintaining compliance with state regulations.
  • Managed a diverse portfolio of accounts, offering personalized attention to each client to foster loyalty and trust.
  • Increased policy sales by developing and maintaining strong relationships with clients.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and promoting overall satisfaction.

General Manager

Benny's Car Wash
03.2017 - 03.2020
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

MBA - Business

Louisiana State University
Shreveport
05.2020

Bachelor of Science - Animal Science

State University of New York
Cobleskill
05.2016

Skills

  • Succession Planning
  • Job Analysis
  • Recruitment Strategies
  • Compliance Management
  • Labor Relations
  • HRIS Systems
  • Onboarding Processes
  • Talent Recruitment
  • Leadership Development
  • Bargaining Agreements

Volunteer Experience

  • Winchester NH School Board Member-Co-Vice Chair
  • Cheshire County NH 4-H Volunteer

Timeline

HR Business Partner

Brattleboro Memorial Hospital
01.2023 - Current

HR Generalist

City Of Greenfield
08.2022 - 01.2023

Insurance Sale Rep

Rich Hoppe State Farm
01.2022 - 08.2022

General Manager

Benny's Car Wash
03.2017 - 03.2020

MBA - Business

Louisiana State University

Bachelor of Science - Animal Science

State University of New York

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Jacob Blake