Jacob Blaylock
Gambrills,MD
Summary
Motivated and personable customer service professional with one year of experience as a Courtesy Clerk at Giant Food. Adept at engaging with customers, resolving inquiries, and maintaining a positive experience in fast-paced environments. Seeking to contribute to Optum's mission of improving health outcomes by delivering empathetic, clear, and efficient chat-based support.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Giant Food
08.2020 - 08.2021
- Delivered exceptional customer service by assisting shoppers, responding to inquiries, and ensuring store cleanliness and safety.
- Developed strong communication skills by interacting with a diverse customer base.
- Demonstrated attention to detail when organizing products and maintaining display standards.
- Adapted quickly to new tasks and collaborated effectively with team members to support daily store operations.
- Handled customer concerns with professionalism, empathy, and problem-solving focus.
Education
Associate’s degree - accounting
Frederick Community College
Frederick, MD05.2024
Skills
- Customer Support
- Typing Proficiency
- Tech-Savvy
- Adaptability
- Online Communication
- Positive attitude
- Strong work ethic
- Customer service
Additional Information
Available to work night shifts and weekends, Eager to contribute to health equity initiatives, Passionate about helping others and creating meaningful interactions
Languages
English
Native or Bilingual
Timeline
Courtesy Clerk
Giant Food
08.2020 - 08.2021
Associate’s degree - accounting
Frederick Community College
Similar Profiles
Shianela FerrerShianela Ferrer
Seafood Department Manager at Giant FoodSeafood Department Manager at Giant Food
Ben TurnerBen Turner
HBC Clerk at Giant FoodHBC Clerk at Giant Food
Jack RisslingJack Rissling
Front End Associate at Giant FoodFront End Associate at Giant Food