Jacob Boissonneault
Lyman,ME
Overview
4
4
years of professional experience
Work History
Order Coordinator
Hancock Lumber
Saco, ME
10.2024 - Current
- Coordinated order processing from receipt to fulfillment, ensuring timely delivery and accuracy.
- Managed inventory levels, optimizing stock replenishment and minimizing discrepancies.
- Collaborated with cross-functional teams to resolve order issues and enhance customer satisfaction.
- Developed and maintained effective communication with suppliers for seamless order management.
- Streamlined order tracking processes, improving efficiency and reducing lead times.
- Trained new team members on order management systems and best practices for accuracy.
- Operated forklifts and pallet jacks to efficiently move lumber and materials throughout yard.
- Maintained accurate inventory records using warehouse management systems for efficient stock control.
- Implemented process improvements that streamlined operations, reducing delays in order fulfillment.
- Collaborated with team members to streamline workflows and improve overall productivity.
Laborer / Window Washer
Fish Window Cleaning
Saco, ME
06.2024 - Current
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
Food Service Team Member
Nouria
Waterboro, ME
02.2024 - 06.2024
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
- Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Achieved timely order fulfillment through effective multitasking during high-volume periods, streamlining kitchen processes for maximum productivity.
- Participated in routine equipment maintenance activities, ensuring optimal performance and reduced downtime due to malfunctions or breakdowns.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
- Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
Convenience Store Clerk
Lakeside Market
Waterboro, ME
10.2021 - 02.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Boosted sales through effective merchandising and product placement on store shelves.
- Maintained a clean and organized store environment for an improved shopping experience.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Diploma -
Lewiston High School
Lewiston, ME06.2023
Skills
- Cleaning and sanitation
- Excellent customer service
- Point of Sale proficiency
- Supply Inventory Management
- Customer Service
- Positive Attitude
- Working Quickly
- Multitasking
- Attention to Detail
Timeline
Order Coordinator
Hancock Lumber
10.2024 - Current
Laborer / Window Washer
Fish Window Cleaning
06.2024 - Current
Food Service Team Member
Nouria
02.2024 - 06.2024
Convenience Store Clerk
Lakeside Market
10.2021 - 02.2024
Diploma -
Lewiston High School