Jacob Bonadero
Aurora,CO
Summary
A results-driven, motivated and fast learning team player with solid computer skills, a methodical approach to task completion and the ability to meet strict deadlines with excellent communications skills and great quality.
Overview
7
7
years of professional experience
Work History
Concentrate Handler
Chronic Creations
01.2024 - 05.2024
- Improved package handling efficiency by implementing techniques and using equipment effectively.
- Reduced damaged goods by employing safe packaging methods and materials.
- Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
Customer Service Representative
Apple
03.2019 - 01.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Math STAAR Tutor
Sylvan Learning Inc.
06.2018 - 05.2020
- Provided one-on-one and small group instruction to over 6 students falling behind in math skills.
- Tracked learning progress to identify opportunities to enhance tutoring methods and help students achieve their STAAR test goals.
Product Assistant Intern
Auscom Electronics
04.2017 - 04.2018
- Answered incoming telephone calls, took down messages and provided information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Organized company files and created support system to decrease workload and increase productivity.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ10.2024
High School Diploma -
Westlake High School
Austin, TX06.2015
Skills
- Competitive
- Critical Thinking
- Time Management
- Marketing
Timeline
Concentrate Handler
Chronic Creations
01.2024 - 05.2024
Customer Service Representative
Apple
03.2019 - 01.2024
Math STAAR Tutor
Sylvan Learning Inc.
06.2018 - 05.2020
Product Assistant Intern
Auscom Electronics
04.2017 - 04.2018
Associate of Arts - Business
University of Phoenix
High School Diploma -
Westlake High School