Jacob Bonnewell
Indianapolis,IN
Summary
Dedicated and results-driven professional with a proven track record of going above and beyond to achieve project goals. A collaborative team player known for fostering positive working relationships and consistently delivering outstanding customer service. Committed to surpassing expectations and ensuring job completion through a proactive and adaptable approach.
Overview
14
14
years of professional experience
Work History
Graphic Production Operator / Manager
Fern Exposition & Event Services
Nashville, TN
08.2022 - Current
- Monitored the daily operations of the Local Graphics, providing guidance and support as needed.
- Troubleshot equipment problems to repair or report diagnostics.
- Collaborated with team members to increase efficiency and productivity on the production line.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Recommended process improvements to enhance operational safety and efficiency.
- Assisted assessment of finalized product development to maintain QC standards.
- Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
- Ensured that all products met established quality standards before packaging them for shipment.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Reviewed job specifications to properly set up machines.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Traveled to multiple locations to Train New Production operators / Managers.
Graphic Assistant
Fern Exposition & Event Services
Indianapolis, IN
08.2015 - 08.2022
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated forklift to place finished products on skids and transport to warehouse.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Inspected and repaired products to meet project expectations.
- Troubleshot issues with machines and made repairs.
- Read and understood blueprints, product specifications, and tooling instructions to plan correct operational sequences and prevent materials waste.
- Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
- Marked up, pasted and compiled final layouts for printer.
- Researched graphics software to speed and improve job production.
- Developed graphics, logos and layouts for a variety of shows.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Maintained adequate productivity by setting and enforcing deadlines.
- Properly handled hazardous waste materials to uphold safety regulations.
- Coordinated with vendors to purchase necessary supplies such as ink cartridges, papers.
- Examined printed copy for correct ink density, position on paper and registration.
- Conducted regular testing of printers to identify any potential issues before they arise.
- Troubleshot and resolved printer hardware and software issues.
- Operated wide format plotters and printers for large scale printing projects.
- Observed environmental factors and effects on equipment performance to make adjustments when necessary.
- Recognized by management for providing exceptional customer service.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Supervisor
UPS
11.2014 - 08.2015
- Analyzed business performance data and forecasted business results for upper management.
- Resolved customer complaints promptly and effectively.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations, Such as peak season.
- Trained new staff members on company policies, procedures and job expectations.
- Coordinated employee schedules according to shift changes and availability.
- Developed strategies to increase customer satisfaction ratings through improved service delivery methods.
- Conducted periodic inventory checks to ensure accuracy of stock levels.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Filed paperwork and submitted reports to upper management.
Pizza Delivery Driver
Pizza Hut
Indianapolis, IN
06.2014 - 07.2015
- Cross-sold additional products to customers depending upon merchandise needs.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Recorded deliveries and daily sales transactions.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Washed and cut ingredients for quick meal assembly.
- Stocked shelves with necessary ingredients for making pizzas.
- Collaborated with team to deliver timely service of items.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
Furniture Assembler
Garagecustoms, LLC
Avon, IN
06.2014 - 07.2015
- Read blueprints and diagrams to determine the specific pieces of furniture that need to be assembled.
- Powered up, calibrated and shut down fabricating machinery according to company regulations.
- Position parts and subassemblies by aligning holes and notches.
- Completed preventative maintenance tasks for machinery and scheduled large-scale repairs.
- Monitored machine operation to detect malfunctions or out-of-tolerance machining.
- Leveraged micrometers, verniers and gages to accurately inspect parts.
- Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
- Applied primers and sealers to prepare new surfaces for painting.
- Selected appropriate paint colors based on customer preferences.
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Spread undercoats and finish materials using rollers and spray equipment.
- Operated airless spray equipment and motorized lifts.
- Provided expert advice on the best products to use for various jobs.
Sorter
UPS
Indianapolis, IN
07.2014 - 11.2014
- Counted products manually or electronically to transfer into sorting systems.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
- Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
- Notified supervisors or other relevant personnel of test or production issues.
- Sorted pallets, boxes or other material by hand to maintain order.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Used handheld scanners to key in data for packages.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
Package Handler
UPS
Indianapolis, IN
02.2014 - 07.2014
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Utilized hand-trucks, dollies, and carts to move large quantities of packages.
- Stacked boxes on pallets in order to minimize space requirements during transport.
- Cleaned up work area after completion of tasks assigned by supervisors.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Reported any discrepancies between shipment documents and actual items received.
- Wrapped fragile items with protective material prior to loading them onto trucks.
- Used a scanner gun to scan barcodes on parcels for tracking purposes.
- Reconfigured inbound pallets to meet storage requirements.
- Tagged and wrote identifying information on containers, boxes and cargo.
Tire Technician
Discount Tire
Avon, IN
03.2012 - 02.2014
- Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
- Used tools, parts and equipment to maintain and repair customer tires.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Rotated tires for customers to help improve wear patterns.
- Collaborated with team members to fulfill sales and service requests.
- Helped mechanics complete oil changes, parts replacements, and other repair or maintenance actions.
Warehouse Assistant
R&r Plumbing
Indianapolis, IN
02.2010 - 02.2012
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Counted different types of merchandise to comply with inventory control tag requirements.
- Inspected and moved products to designated areas in warehouse.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Followed safety guidelines while operating machinery in the facility.
- Used pallet jacks to move items to and from warehouse locations.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Swept After Hours to comply with safety standards.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN05-2015
Some College (No Degree) - Graphic Design
IUPUI
Skills
- Communication
- Computer
- Management
- Problem-solving
- Organizational
- Leadership
- Customer service
- Creative
- Teamwork
- Quantitative reasoning
- Machine Operations
- Continuous Improvement
- Strong Drive
- Eager to Learn
- Product Knowledge
- Creativity
- Flexibility
- Emotional intelligence
Affiliations
- Snowboarding
- BMX or Mountain Biking
- Painting
- Mechanic Work
- Racing(any type)
- Marine biology
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Graphic Production Operator / Manager
Fern Exposition & Event Services
08.2022 - Current
Graphic Assistant
Fern Exposition & Event Services
08.2015 - 08.2022
Assistant Supervisor
UPS
11.2014 - 08.2015
Sorter
UPS
07.2014 - 11.2014
Pizza Delivery Driver
Pizza Hut
06.2014 - 07.2015
Furniture Assembler
Garagecustoms, LLC
06.2014 - 07.2015
Package Handler
UPS
02.2014 - 07.2014
Tire Technician
Discount Tire
03.2012 - 02.2014
Warehouse Assistant
R&r Plumbing
02.2010 - 02.2012
High School Diploma -
Ben Davis High School
Some College (No Degree) - Graphic Design
IUPUI
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