Summary
Overview
Work History
Education
Skills
Timeline
Certification
References - Provided at interview
Generic

Jacob Bottem

Edina,MN

Summary

Emerging Marketing professional offering organized nature, planning talents and communication strengths to support business and customer demands. Creative and engaging writer knowledgeable about marketing campaign development, social media engagement and brand ambassador relations.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Ad Operations Specialist

Best Buy
03.2022 - Current
  • Streamlined day-to-day operations for improved efficiency, maintaining excellent communication with cross-functional teams.
  • Implemented successful ad campaigns by collaborating closely with account management teams.
  • Ensured optimal delivery of online advertising campaigns, maintaining a high level of client satisfaction.
  • Contributed to team success through consistent collaboration and sharing best practices in ad operations procedures.

Marketing Intern

Mall Of America
09.2021 - 02.2023
  • Shadowed professionals in different situations to increase marketing knowledge.
  • Helped execute internal and external marketing events.
  • Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
  • Managed event logistics and operations.

Guest Service Representative

Clubhouse Hotel & Suites
07.2019 - 07.2021
  • Collaborated with housekeeping and front desk team members to handle guest requirements from check-in through check-out
  • Updated customer accounts with add-on room charges, including bar use and room service bills

Guest Service Representative

Hilton Garden Inn - Bloomington And Fargo
06.2018 - 07.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel

Call Center Representative

Great Lakes Home Renovation
09.2016 - 08.2017
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction

Education

Bachelor of Science - Marketing

North Dakota State University
Fargo, ND
12.2020

High School Diploma -

Rosemount Senior High School
Rosemount, MN
06.2017

Skills

  • Creative and innovative
  • Upselling
  • Proofreading
  • Social Media Management
  • Strategic planning
  • Budgeting
  • Branding

Timeline

Ad Operations Specialist

Best Buy
03.2022 - Current

Marketing Intern

Mall Of America
09.2021 - 02.2023

Guest Service Representative

Clubhouse Hotel & Suites
07.2019 - 07.2021

Guest Service Representative

Hilton Garden Inn - Bloomington And Fargo
06.2018 - 07.2019

Call Center Representative

Great Lakes Home Renovation
09.2016 - 08.2017

Bachelor of Science - Marketing

North Dakota State University

High School Diploma -

Rosemount Senior High School

Certification

  • Google Analytics IQ
  • Google Ads

References - Provided at interview

.

Jacob Bottem