Jacob Branton

Bringing extensive experience as a Customer Service Representative within a single company, I have developed a deep understanding of delivering exceptional service to our clients. Proficient in addressing inquiries, resolving issues, and providing support via phone, email, and skip tracing methods, I ensure a seamless customer experience. My expertise includes efficiently navigating customer databases to access account information and process transactions with accuracy. I excel in maintaining meticulous records of interactions, adhering to company policies and procedures, and collaborating with team members to optimize service quality and customer satisfaction. With a proven track record of exceeding customer expectations and resolving complex issues, I am dedicated to driving positive outcomes and fostering lasting client relationships.