Jacob Breigenzer
Kenosha
Summary
Versatile and dynamic professional with a proven track record at Amazon, adept in customer service and vehicle maintenance. Excelled in team leadership and strategic planning, significantly enhancing operational efficiency. Skilled in both interpersonal communication and technical tasks, ensuring high-quality outcomes in fast-paced environments. Demonstrates a strong commitment to safety protocols and business development, driving success across multiple roles.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Driver, Warehouse Orders
Amazon
11.2024 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant General Manager
Jersey Mike's Subs
06.2023 - 10.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Resolved problems promptly to elevate customer approval.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Shift Manager
Penn Station
05.2021 - 01.2023
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Landscaper
Eagleson Landscaping
06.2018 - 06.2020
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
- Installed stonework according to landscape design plan and client specifications.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Collaborated with gardeners to plan and design outdoor spaces.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
General Construction Laborer/ Home Improvement
Cunningham Construction Co
04.1999 - 05.2003
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general construction work on both residential and commercial building projects.
- Executed daily duties to meet strict deadlines and drive forward progress.
- Worked with public to maintain control of traffic in and around job sites, directing cars safely around and through active construction areas.
- Regularly maintained construction job site cement mixers, jackhammers and air compressors.
- Finished projects by sealing paints or stains, polishing surfaces and cleaning work sites.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Education
GED -
Taylor High School
Kokomo,IN03-2003
Skills
- Vehicle maintenance
- Heavy lifting
- Payment collection
- Truck loading
- Stonework
- Planting
- Customer service
- Project management
- Safety protocols
- Door installation
- Drywall installation
- Team player
- Hand tool usage
- Strategic planning skill
- Business operations background
- Team leadership expertise
- Business development
- Workflow coordination
- Resource allocation
- Tool management
- Grounds upkeep
- Plumbing
- Electrical troubleshooting
- Equipment installation
- Parts replacement
- Equipment Repair
Timeline
Driver, Warehouse Orders
Amazon
11.2024 - Current
Assistant General Manager
Jersey Mike's Subs
06.2023 - 10.2024
Shift Manager
Penn Station
05.2021 - 01.2023
Landscaper
Eagleson Landscaping
06.2018 - 06.2020
General Construction Laborer/ Home Improvement
Cunningham Construction Co
04.1999 - 05.2003
GED -
Taylor High School