Jacob Brevard
Linden,NJ
Summary
Dedicated and results-driven Operations Coordinator with a strong track record in managing complex logistics, ensuring seamless workflows, and providing top-tier technical support. Experienced in overseeing oil barge loading and discharging, coordinating job requests, and maintaining high standards of customer service. Skilled in IT support, office network management, and detailed data entry, ensuring accuracy and efficiency across all operational areas.
Overview
14
14
years of professional experience
Work History
Coordinator
NMK Resources INC
01.2011 - Current
- High-Volume Job Management: Oversee and process an average of 20 inspection jobs daily, ensuring all requests are accurately logged, scheduled, and executed efficiently. Maintain and manage client portfolio's & provide personalized support and real-time updates.
- Logistics & Operations Coordination: Supervise the loading and discharging of oil barges, ensuring precise volume and tank transfers while maintaining compliance with strict industry regulations.
- Data Entry & Workflow Optimization: Perform detailed and accurate data entry for every incoming job, ensuring precise record-keeping for operational tracking, reporting, and client communication. Utilize advanced Excel tools to monitor job progress and meet critical deadlines.
- Client Relations & Real-Time Communication: Act as the primary liaison between clients and field teams, providing timely updates on job status, barge connection times, loading/discharging schedules, and estimated completion timelines to maintain transparency and trust.
- Customer Service & Issue Resolution: Manage a high influx of client inquiries, professionally handling all incoming calls, troubleshooting concerns, and addressing urgent requests with speed and accuracy.
- IT & Network Management: Maintain and repair all team laptops, ensuring optimal performance and minimal downtime. Oversee office network infrastructure, troubleshoot technical issues, and manage office server security and system integrity to support operational continuity.
- Multitasking & Problem-Solving in High-Pressure Environments: Navigate multiple priorities simultaneously, demonstrating the ability to balance critical deadlines, handle urgent requests, and adapt to shifting operational demands in a fast-paced work setting.
Education
Bachelor of Science - Information Technology
DeVry University
06-2015
Skills
- Efficient Documentation Management
- Strong Verbal and Written Skills
- Clear Requirements Articulation
- Risk Assessment
- Strong Verbal Skills
- Data Management Expertise
- Effective Scheduling Skills
- Analytical Decision-Making
- Workflow Optimization
- Administrative Leadership
- Effective Scheduling Practices
- Strategic Issue Resolution
- Confidential Information Management
- Employee Oversight
- Project Workflow Efficiency
- Strategic Task Management
- Employee Oversight
- Strong Organizational Skills
- Organized Meeting Facilitation
- Administrative Management
- Analytical Report Creation
- Organized Data Management
- Strategic Development
- Organizational Administration
- Logistics Management
- Effective Negotiation
- File Management Expertise
- Customer Relations
- Project Coordination
- Thorough Review Practices
- Flexibility in Dynamic Environments
- Efficiency Management
- Project Coordination
Timeline
Coordinator
NMK Resources INC
01.2011 - Current
Bachelor of Science - Information Technology
DeVry University
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