Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Brewer

Oxford,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Field Representative

Enbridge (acquired Dominion Energy, 2024)
09.2025 - Current
  • Perform inspections, installations, and service restoration with a focus on maintaining critical infrastructure reliability and safety.
  • Troubleshoot service issues in the field, using diagnostic tools and technical expertise to restore operations with minimal downtime.
  • Execute work orders, inspections, and compliance documentation with accuracy to ensure adherence to company and regulatory standards.
  • Collaborate with dispatch, engineering, and maintenance teams to resolve complex technical challenges and support operational continuity.
  • Apply strong situational awareness and emergency response practices to maintain a zero-incident safety record.
  • Consistently achieved 100% compliance with safety and regulatory requirements.
  • Recognized for reliability and precision in completing high-volume service requests in time-sensitive environments.
  • Built a reputation for problem-solving and cross-team collaboration to support uninterrupted service delivery.

Installation Specialist

Dominion Energy
01.2019 - 09.2025
  • Enhanced customer satisfaction by providing efficient and accurate installation services.
  • Reduced service call-backs by performing thorough system checks after installations.
  • Streamlined installation processes for improved team productivity and time management.
  • Collaborated with sales teams to ensure seamless transitions from purchase to installation.
  • Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
  • Contributed to a positive work environment through proactive problem-solving and collaboration with colleagues.
  • Participated in ongoing training sessions to stay current on product offerings, leading to more efficient installations of newer products or technologies.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Used hand tools, power drills, multi-meters and watt meters.

Engineering Technician

Granville Health Systems
02.2017 - 01.2019
  • Increased efficiency in engineering processes by implementing innovative troubleshooting techniques.
  • Improved equipment reliability by performing regular maintenance and calibrations.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.

Electrician Technician

Rick Edwards Electric
08.2015 - 02.2017
  • Reduced downtime for clients by efficiently troubleshooting and repairing electrical malfunctions in a timely manner.
  • Improved client satisfaction by providing exceptional customer service and addressing concerns in a professional manner.
  • Collaborated with engineering teams to design and implement effective electrical solutions for new installations and upgrades.
  • Optimized energy efficiency in residential and commercial properties through the installation of advanced wiring systems.

Heating, Ventilation, and Air Conditioning Installer

Hobgood Air
06.2015 - 08.2015
  • Reduced energy consumption for customers by upgrading outdated heating, ventilation, and air conditioning systems.
  • Ensured customer satisfaction with timely and accurate installations of high-quality HVAC equipment.
  • Collaborated with team members to complete complex installation projects within tight deadlines.

Education

Associate of Science - Heating And Air

Vance-Granville Community College
Henderson, NC
05.2017

Skills

  • Hand-Tool Proficiency
  • Diagnostic Testing
  • Power Tool Operation
  • Equipment Installation
  • Time Management
  • Decision Making
  • Inventory Management
  • Installation Planning

Certification

Smith System Instructor

Timeline

Customer Field Representative

Enbridge (acquired Dominion Energy, 2024)
09.2025 - Current

Installation Specialist

Dominion Energy
01.2019 - 09.2025

Engineering Technician

Granville Health Systems
02.2017 - 01.2019

Electrician Technician

Rick Edwards Electric
08.2015 - 02.2017

Heating, Ventilation, and Air Conditioning Installer

Hobgood Air
06.2015 - 08.2015

Associate of Science - Heating And Air

Vance-Granville Community College

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