Jacob Broadhurst
Network Administrator
Clarksville,TN
Summary
Adept Network Administrator with a proven track record at the United States Air Force, enhancing network efficiency and user satisfaction. Excelled in router configuration and cross-functional collaboration, significantly improving disaster recovery plans and network reliability. Skilled in technical support, showcasing a unique blend of analytical and interpersonal abilities. Business-minded Network Administrator with 7 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Network Administrator
United States Air Force
09.2018 - Current
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
- Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
- Improved network capacity planning with detailed analysis and reporting on traffic patterns and usage.
- Facilitated employee access to critical applications by setting up and managing user accounts and permissions.
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT 04.2024 - 09.2024
Bachelor of Science - Network Operations And Security
Western Governors University
Salt Lake City, UT 10.2021 - 09.2023
Skills
Network Troubleshooting
Router Configuration
Technical Support
Wireless Networking
Certification
CCNA
Timeline
Master of Science - Cybersecurity And Information Assurance
Western Governors University
04.2024 - 09.2024
Bachelor of Science - Network Operations And Security
Western Governors University
10.2021 - 09.2023
CCNA
03-2021
Network Administrator
United States Air Force
09.2018 - Current