Jacob Broderson
Brentwood,TN
Summary
Logical Assistant Manager with 4 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. Motivated Server Assistant successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities. Enthusiastic Leasing Consultant with a year of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
7
7
years of professional experience
Work History
Golf Course Attendant
Old Natchez County Club
Franklin, Tennessee
07.2024 - Current
- Assisted in the daily operations of the golf course, ensuring a seamless experience for patrons.
- Supported golf course activities by maintaining equipment and providing excellent service to golfers.
- Managed golf course events, contributing to seamless execution and customer satisfaction.
- Restocked the driving range to ensure continuous availability of golf balls for patrons.
- Executed laundry duties efficiently, contributing to a pristine environment for golf course patrons.
- Prepared and maintained scorecards, pencils, tees, divot tools and other supplies needed for play.
Leasing Consultant
Ovation
Las Vegas, NV
01.2023 - 01.2024
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
Golf Shop Assistant Manager
LFUCG
Lexington, KY
08.2019 - 12.2022
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Worked closely with customers to understand needs and resolve diverse issues.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Golf Shop Assistant
LFUCG
Lexington, KY
08.2018 - 08.2019
- Escalated complaints to management and followed through to verify resolution.
- Verified completion of daily assignments in alignment with golf shop standards.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Promoted golf products and accessories and utilized upselling to increase sales.
- Assisted golf course personnel with daily operations.
- Processed rental returns or merchandise return transactions and issued proper credit.
Server Assistant
BHG
Lexington, KY
04.2018 - 08.2018
- Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Carried food orders to specific restaurant tables and served guests.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Education
Associate of Science - Economics
Bluegrass Community And Technical College
Lexington, KY12.2022
High School Diploma -
Tates Creek High School
Lexington, KY05.2020
Skills
- Focus and Follow-Through
- Decision Making
- Goal Setting
- Customer Service Management
- Sales Promotion
- Financial Statement Review
- Operations Oversight
Timeline
Golf Course Attendant
Old Natchez County Club
07.2024 - Current
Leasing Consultant
Ovation
01.2023 - 01.2024
Golf Shop Assistant Manager
LFUCG
08.2019 - 12.2022
Golf Shop Assistant
LFUCG
08.2018 - 08.2019
Server Assistant
BHG
04.2018 - 08.2018
Associate of Science - Economics
Bluegrass Community And Technical College
High School Diploma -
Tates Creek High School