Dedicated and versatile professional with a background in emergency medical services, education, and e-commerce. Experienced in handling critical situations with efficiency and compassion while demonstrating strong interpersonal and communication skills. Proficient in conflict resolution, emergency response, and ESL instruction. Fluent in conversational Mandarin and exposure to cross cultural experiences. Adept at managing all aspects of an e-commerce business, from product acquisition to customer service. Proven ability to adapt to diverse environments and deliver results under pressure. Driven by a passion for helping others and achieving excellence in all endeavors. A proactive team player with a strong work ethic and commitment to continuous improvement. Ready to leverage diverse skills and experiences to contribute effectively in a dynamic professional setting.
• Handling of all aspects of product acquisition, photography, online sales, order fulfillment, and customer service
• 100% positive customer feedback score based on over 250 individual transactions
· Implemented computer-based applications specific to ESL curriculum
· Administered assessments and maintained progress reports for approximately 1800 students
· Assisted Director of Studies and colleagues with planning and communicating events and publications
· Participated in interviewing and testing new students to designate appropriate class levels
· Presented seminars to prospective students and parents in the community
Team building
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