Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Jacob Bryant

Lakewood,CO

Summary

Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Retail Sales Consultant

Bridge Locations (Xfinity)
Littleton, CO
09.2023 - 03.2024
  • Provided product knowledge to customers on merchandise features, benefits, and quality.
  • Processed online orders for delivery or pickup at retail location.
  • Handled returns and exchanges in accordance with established policies and procedures.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.

Host Shift Lead

Westbound and Down
Idaho Springs, CO
09.2023 - 12.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over the phone and in person, as well as tracked seated guests and available seating.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Ensured compliance with health and safety regulations within the restaurant.

Assistant Manager

Jimmy John's
Evergreen, CO
12.2022 - 08.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.

Cashier

Roxy's Market
Big Sky, MT
01.2019 - 10.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

High School Diploma -

Clear Creek High School
Evergreen, CO
05-2022

Skills

  • Welcoming customers
  • Sales Development
  • Explaining instructions
  • Customer Engagement
  • Handling Customer Complaints
  • Verbal Communication
  • Money Handling
  • Suggestive Selling
  • Teamwork and Collaboration
  • Problem-Solving

Affiliations

  • Member of Montana Rotary Club (2018-2021)
  • Member of Sons of the American Legion (2018-present)

Accomplishments

  • Best Junior Counselor of RYLA- Rotary (2019)
  • Best Senior Counselor of RYLA- Rotary (2020/2021)
  • Outstanding Citizen- American Legion(2018-2021)

Timeline

Retail Sales Consultant

Bridge Locations (Xfinity)
09.2023 - 03.2024

Host Shift Lead

Westbound and Down
09.2023 - 12.2023

Assistant Manager

Jimmy John's
12.2022 - 08.2023

Cashier

Roxy's Market
01.2019 - 10.2022

High School Diploma -

Clear Creek High School

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Jacob Bryant