Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Jacob S. Bryant

San Luis Obispo

Summary

Dynamic Grocery Professional with a knack for problem solving, a passion for leadership and a commitment to an outstanding customer experience.

Overview

11
11
years of professional experience

Work History

Food Clerk

Vons
San Luis Obispo
11.2024 - Current
  • Eliminated anomalous stock counts to enhance accuracy of automated ordering processes.
  • Communicated strategies to peers and supervisors, promoting uniformity across departments.
  • Reviewed reports to identify controllable issues, significantly reducing shrink through improved ordering practices.
  • Delivered customer support on sales floor, prioritizing exceptional shopping experiences.

Provider

Kern County IHSS
01.2023 - Current
  • Provided compassionate care to clients, addressing hygiene and daily living tasks.
  • Managed appointment scheduling and transportation for clients to ensure timely access to services.
  • Administered medication and performed basic wound care to maintain health standards.
  • Supported individuals with substance abuse disorders, hoarding, and obsessive-compulsive disorder through tailored care plans.

Grocery Manager

Grocery Outlet Bargain Market
Atascadero
05.2024 - 10.2024
  • Utilized strong interpersonal skills to engage customers in meaningful conversations.
  • Collaborated with Owner/Operators to develop ordering strategies that balanced value and profitability.
  • Operated equipment and machinery while adhering to safety protocols.
  • Promptly identified customer needs to enhance satisfaction and service efficiency.
  • Maintained current knowledge through ongoing education and advanced training programs.
  • Applied merchandising experience to optimize display and shelf placement for thousands of products.

Store Manager

Family Dollar
11.2023 - 05.2024
  • Gained experience in smaller retail environments to enhance industry perspective.
  • Developed skills in CCTV and loss prevention practices to improve asset protection measures.
  • Expanded knowledge base, contributing added value to team and future employers.
  • Observed diverse retail operations to broaden understanding of customer engagement strategies.
  • Coordinated scheduling and managed timesheets.
  • Provided guidance on best practices related to merchandising displays.
  • Created visual merchandising displays that showcased product features effectively.

Assistant Grocery Manager

FoodMaxx
10.2017 - 07.2023
  • Streamlined shelf replenishment and stocking processes to boost efficiency and productivity.
  • Supervised fresh department, managing scheduling and inventory control tasks.
  • Facilitated onboarding and training programs centered on best practices.
  • Executed merchandising strategies, including planogram adjustments and schematic resets.
  • Maintained cash control systems, ensuring daily cash balancing accuracy.
  • Operated forklifts during receiving processes for effective stock handling.
  • Coordinated safety protocols to promote a secure work environment.
  • Enhanced customer experience through tailored service and support strategies.

Front End Manager/ Key Carrier

FoodMaxx
05.2015 - 10.2017
  • Developed introductory knowledge of numerous processes while advancing skills as a manager and active participant on leadership team, focusing on front end operations and customer experience.

Multipurpose Clerk

FoodMaxx
05.2014 - 05.2015
  • Developed strong customer service skills as Utility Clerk and Multipurpose Clerk at FoodMaxx.
  • Participated in weekly team meetings to discuss operational goals and objectives.
  • Gained insight into delivering exceptional shopping experiences in fast-paced environments.
  • Applied knowledge of service excellence across all subsequent roles and responsibilities.
  • Collected shopping carts from the parking lot and returned them to the front entrance of the store.
  • Conducted regular cleaning tasks, including sweeping, mopping, and dusting.

Education

High School Diploma - General Education

Taft Union High School
Taft, California
06.2004

Business Management And Leadership

Western Governor's University
Salt Lake City, Utah

Skills

  • Team Leadership
  • Project Management
  • Customer Service
  • Experience
  • Support
  • Team Building
  • Continuous Improvement
  • Exceptional Written and Verbal Communication
  • Strong Interpersonal Skills

Awards

  • Bob Piccinni President's Award Recipient
  • 2014
  • 2016
  • 2017
  • 2018
  • 2020
  • 2021

Languages

  • English, Fluent (Written and Spoken)
  • Spanish, Conversational (Industry Specific Moderate/Novice)

Timeline

Food Clerk

Vons
11.2024 - Current

Grocery Manager

Grocery Outlet Bargain Market
05.2024 - 10.2024

Store Manager

Family Dollar
11.2023 - 05.2024

Provider

Kern County IHSS
01.2023 - Current

Assistant Grocery Manager

FoodMaxx
10.2017 - 07.2023

Front End Manager/ Key Carrier

FoodMaxx
05.2015 - 10.2017

Multipurpose Clerk

FoodMaxx
05.2014 - 05.2015

High School Diploma - General Education

Taft Union High School

Business Management And Leadership

Western Governor's University

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