Jacob Burgess
Benton,Arkansas
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Auto Detailer
Enterprise Car Rental
Benton, Arkansas
03.2025 - Current
- Inspected vehicles for damage or wear prior to detailing services.
- Coordinated with team members to ensure timely completion of detailing tasks.
- Maintained a safe and organized workspace while following health regulations.
- Inspected vehicles for scratches or dents prior to detailing.
- Maintained detailed records of services performed on each customer's vehicle.
11B Infantryman
Arkansas Army National Guard
Hope , Arkansas
05.2020 - Current
- Assessed terrain features to determine optimal routes for patrol movements.
- Executed security procedures during air transport missions into hostile areas.
- Going against threats on the ground, my job being to capture, destroy, and deter enemy forces, assist in reconnaissance, and help mobilize troops and weaponry to support the mission as the ground combat force.
- Operated various military communication systems such as radios, satellite phones, and computers.
- Assisted in the training of new recruits in basic infantry tactics and techniques.
- Developed strategies with squad leaders for responding to threats encountered in the field.
- Maintained weapons systems including rifles, machine guns, grenade launchers, and mortars.
Executive Security Guard
RS Defense Group
Springdale, Arkansas
05.2022 - 08.2024
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Plan safe routes and or secondary contingency plans, personnel placement to have 360 security, while maintaining communication with the client to keep them comfortable.
Executive Security Guard
Major Spears Security
Paris , Arkansas
09.2021 - 06.2022
- Observed surveillance cameras for any suspicious activity or intruders.
- Maintained order during special events such as concerts and conferences.
- Conducted daily security patrols of assigned areas.
- Identified potential security risks and recommended corrective actions.
- Enforced safety regulations and monitored access control points.
- Conducting Surveillance/Counter-Surveillance on multiple companies both up close and afar, make notes of what you heard or saw then compile it into a packet with pictures, time stamps, and videos.
- Investigated suspicious activity and reported findings to management.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Maintenance Assistant
Pinnacle mountain State park
Little Rock, Arkansas
07.2018 - 02.2020
- Repaired or replaced defective parts as necessary using hand tools, power tools, welding equipment, measuring instruments and other specialized equipment.
- Inspected buildings and other structures to determine functionality of systems and detected malfunctions.
- Created daily, weekly and monthly checklists on building equipment maintenance procedures and kept records of scheduled work.
- Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
- Replaced worn and damaged parts to keep maintenance equipment fully functional.
- Followed safety protocols while operating maintenance machinery and tools.
- Conducted electrical and plumbing repairs and installations under supervision.
Cashier
Whole Hog Cafe
Little Rock, Arkansas
12.2015 - 06.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Bauxite High School
Bauxite, AR05-2018
Skills
- Conducting risk assessments
- Academic Advising
- Time Management
- Microsoft Office
- Mental Health Counseling
- Conflict Management
- Equipment Repair
- Physical Fitness
- Safety Guidelines
- Storage procedures
- Reviewing records
Accomplishments
- The Distinguished Service Reward From Arkansas State Police
References
References available upon request.
Timeline
Auto Detailer
Enterprise Car Rental
03.2025 - Current
Executive Security Guard
RS Defense Group
05.2022 - 08.2024
Executive Security Guard
Major Spears Security
09.2021 - 06.2022
11B Infantryman
Arkansas Army National Guard
05.2020 - Current
Maintenance Assistant
Pinnacle mountain State park
07.2018 - 02.2020
Cashier
Whole Hog Cafe
12.2015 - 06.2018
High School Diploma -
Bauxite High School
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