Jacob Burns
Galax,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Officer
Hillsville Police Department
Hillsville, VA
10.2022 - Current
- Provided testimony in court when necessary concerning investigations conducted.
- Responded to emergency calls for service and provided assistance as needed.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
911 Dispatcher
Carroll County Sheriff's Office
Hillsville, VA
10.2020 - 10.2022
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Lawn Care Technician
Ayer's Mowing
Hillsville, VA
05.2020 - 09.2020
- Maintained cleanliness of work area by removing debris from job sites.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
- Collected payments from customers for services rendered.
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
Direct Support Professional
Community Connection Support Services
Galax, Virginia
05.2019 - 05.2020
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Education
Law Enforcement Certification - Criminal Justice
New River Criminal Justice Training Academy
Dublin, VA12-2020
High School Diploma -
Carroll County High School
Hillsville, VA05-2019
Some College (No Degree) - Career And Technical Education
Wytheville Community College
Wytheville, VASkills
- Report Writing
- Case Management
- Community Relations
- CPR/First Aid certified
- Call Management
- Active Listening
- Flexible and Adaptable
- Decision-Making
- Computer-based dispatch systems
- Computer Skills
Certification
- CPR and First Aid
Timeline
Police Officer
Hillsville Police Department
10.2022 - Current
911 Dispatcher
Carroll County Sheriff's Office
10.2020 - 10.2022
Lawn Care Technician
Ayer's Mowing
05.2020 - 09.2020
Direct Support Professional
Community Connection Support Services
05.2019 - 05.2020
Law Enforcement Certification - Criminal Justice
New River Criminal Justice Training Academy
High School Diploma -
Carroll County High School
Some College (No Degree) - Career And Technical Education
Wytheville Community College
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