Jacob Buzzard
Erie,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Risk Control Intern
Erie Insurance
Erie, PA
05.2024 - 08.2024
- Implemented strategies to take advantage of new opportunities.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Maintained positive working relationship with fellow staff and management.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Participated in community service to support Erie Community.
- Attended training sessions and meetings to learn new information and develop personal skills.
Customer Service Specialist
L and G rentals
Erie, PA
05.2022 - 08.2023
- Answered incoming customer inquiries regarding product and service information.
- Provided customers with any potential maintenance or up keep needed on equipment.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Improved customer service wait times to mitigate complaints.
- Enforced all company safety requirements on equipment being rented.
Janitor
Saint Pauls Lutheran Church
Erie , CO
03.2021 - 07.2021
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
- Followed Covid Protocols when cleaning the Classroom areas in the day care center.
- Report any damages found in the building premises to supervisors immediately for repair work.
Education
Bachelor of Science - Safety Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA12-2024
Skills
- Experience in leadership
- Customer service
- Communication skills
- Time management
- Work well both in a group and independently
- Public speaking
- Proficient with Powerpoint and Word
- Delegation skills
- Steady Demeanor
- Always open to new opportunities
Affiliations
- Member of the Slippery Rock Safety Management club.
- Member of the American Society Of Safety Professionals.
- Intramural Athletics
Timeline
Risk Control Intern
Erie Insurance
05.2024 - 08.2024
Customer Service Specialist
L and G rentals
05.2022 - 08.2023
Janitor
Saint Pauls Lutheran Church
03.2021 - 07.2021
Bachelor of Science - Safety Management
Slippery Rock University of Pennsylvania