Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacob Cabrera

San Fernando,CA

Summary

Accomplished Bakery Associate Team Lead at Whole Foods Market with expertise in food safety compliance and quality control. Enhanced customer satisfaction through effective communication and collaboration. Successfully achieved weekly sales targets, demonstrating strong leadership and organizational skills. Proficient in ingredient knowledge and product presentation, ensuring high standards and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Bakery Associate Team Lead

Whole Food Market
11.2023 - Current
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Maintained proper inventory levels by conducting monthly stock checks and placing timely orders when necessary.
  • Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
  • Delegated daily tasks and optimized workflow to achieve performance goals.
  • Managed and posted accurate schedules for team members. Adjusted schedule as required to accommodate requests.
  • Consistently aimed to achieve $20,000 in weekly sales.
  • Stayed informed on menu updates and seasonal additions. Prepared new items promptly for display.

Bakery Supervisor

Whole Food Market
12.2021 - 11.2023
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Greeted customers, answered questions and provided great customer experiences.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Enhanced bakery operations by effectively supervising and coordinating staff duties.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Promoted a positive work environment through effective communication and conflict resolution strategies.
  • Maintained inventory control and ordered supplies when needed on a weekly basis.
  • Implemented safety protocols to reduce workplace accidents and maintain compliance with industry regulations.
  • Performed opening and closing duties for department.
  • Maintained and controlled inventory of baked goods. Monitored quality and freshness of products.
  • Resolved customer concerns, questions, and needs efficiently.
  • Monitored activities and provided assistance to employees in the bakery department's coffee and juice bar.
  • Managed ordering processes for bakery and sub team productions.
  • Maintain cleanliness and orderliness of area for guest.
  • Ensured up-to-date understanding of products for customers with specific dietary requirements.

Baker/ Cake Decorator

Whole Food Market
02.2018 - 12.2021
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Monitored product quality, maintained cleanliness, and ensured proper stock rotation and storage.
  • Labeled, tagged, weighed, and priced products correctly.
  • Display cakes attractively with appropriate price labels.
  • Maintained consistent replenishment of cake and bake cases throughout operational days.
  • Handled special customer orders efficiently.
  • Prepared and served beverages promptly at coffee and juice bar.
  • Kept back stock properly arranged and stored.
  • Maintained cleanliness and presentation standards for guest areas.
  • Ensured comprehensive understanding of products tailored for customers with special needs.

Lead Ride Operator

Six Flags Magic Mountain
06.2017 - 11.2017
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.

Cashier/ Driver

Marias Italian Kitchen
05.2014 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Checked food items for correctness and readiness before pickup and delivery.
  • Ensured prompt delivery of food.
  • Ensured work area remained tidy and well-stocked.
  • Provided food service to guests dining in-house.
  • Stayed informed about menu updates.

Administrative Clerk

Marine Corps
07.2007 - 03.2015
  • Swore allegiance to protect United States from all enemies, foreign and domestic.
  • Mastered martial arts strategies under Marine Corps Martial Arts Program.
  • Acquired skills in firearm use.
  • Facilitated development of leadership abilities.
  • Enhanced teamwork skills through group collaboration
  • Developed skills as administrative clerk by handling marine records.
  • Entered data into system and updated marine contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files and documentation.
  • Input data and processed system change to generate accurate reports.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.

Lead Foreman

Six Flags Magic Mountain
05.2006 - 09.2012
  • Fostered a culture of continuous improvement within the construction team; encouraged sharing best practices, learning experiences, and new ideas to enhance overall productivity.
  • Provided training and mentorship to junior team members, enhancing their skills and increasing overall productivity.
  • Assigned tasks and monitored completion of work to full satisfaction of company standards and customer requirements.
  • Maintained safe working environments by enforcing strict adherence to safety protocols and guidelines, reducing workplace injuries.
  • Directed team as lead foreman in ride operations at Six Flags Magic Mountain.
  • Directed staff activities to ensure smooth park operations during open hours.
  • Ensured completion of daily tasks by employees.
  • Managed daily operations of rides with appropriate training.
  • Ensured smooth operation of the ride by implementing necessary measures during breakdowns.
  • Trained employees to achieve certification for ride operation.
  • Handled guest feedback and resolved issues efficiently.

Education

Associate Of Arts - Culinary And Baking

College of The Canyons
Valencia, CA
06.2016

Skills

  • Ingredient knowledge
  • Food safety compliance
  • Quality control
  • Stock replenishment
  • Product presentation
  • Product rotation
  • Waste reduction
  • Supply ordering
  • Cake Decorating skills
  • Customer service
  • Punctual and reliable
  • Team collaboration

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Bakery Associate Team Lead

Whole Food Market
11.2023 - Current

Bakery Supervisor

Whole Food Market
12.2021 - 11.2023

Baker/ Cake Decorator

Whole Food Market
02.2018 - 12.2021

Lead Ride Operator

Six Flags Magic Mountain
06.2017 - 11.2017

Cashier/ Driver

Marias Italian Kitchen
05.2014 - 05.2017

Administrative Clerk

Marine Corps
07.2007 - 03.2015

Lead Foreman

Six Flags Magic Mountain
05.2006 - 09.2012

Associate Of Arts - Culinary And Baking

College of The Canyons

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