Jacob Calkins
Muskegon,MI
Summary
Versatile and results-driven professional with a proven track record at GNC Live Well, enhancing customer satisfaction through exceptional service and relationship building. Skilled in customer service and power tool operation, adept at fostering loyalty and efficiently managing financial transactions. Demonstrated ability to improve store appearance and client property aesthetics, showcasing teamwork and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
GNC Live Well
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lawn Maintenance Laborer
Fordham LLC
04.2018 - 08.2019
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Developed strong relationships with clients through clear communication of services provided and project timelines.
- Contributed to a safe working environment by adhering to safety procedures during equipment operation and chemical applications.
- Boosted curb appeal for client properties with meticulous lawn care services including mowing, edging, trimming, raking leaves, mulching beds.
Education
Bachelor of Science - Chemistry And Environmental Sustainability
Grand Valley State University
Allendale05-2026
Associate of Science - Science And Arts
Muskegon Community College
Muskegon05-2023
Skills
- Customer service
- Power tool operation
- Teamwork and collaboration
- Time management
- Hand tool proficiency
- Problem-solving skills
- Debris disposal
- Multi-tasking strength
- Excellent people skills
- Relationship building
Timeline
Sales Associate
GNC Live Well
05.2024 - Current
Lawn Maintenance Laborer
Fordham LLC
04.2018 - 08.2019
Bachelor of Science - Chemistry And Environmental Sustainability
Grand Valley State University
Associate of Science - Science And Arts
Muskegon Community College
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