Jacob Call
Provo,UT
Summary
Experienced Direct Care Professional / Client Care Coordinator with a background as a Registered Behavior Technician (RBT), driven by a deep passion for client advocacy alongside empathy and connection-driven care. My experience as a Psychiatric Technician at the Utah State Hospital ignited my commitment to building meaningful, trust-based relationships through personal connection and positive reinforcement. Dedicated to creating supportive environments that empower my clients to thrive.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Direct Support Professional Supervisor
Elite Achievability
04.2024 - Current
- Met with clients, their families, and their caseworkers to assess patient needs and connect them with resources my organization provides.
- Assisted clients with disabilities to increase independence and well-being through goal-setting and positive reinforcement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Registered Behavior Technician
Alternative Behavior Services
12.2023 - 06.2024
- Provided direct one-on-one care and instruction using applied behavioral analysis therapy to children with autism in a variety of settings.
- Tracked data and monitored progress of client's goals and objectives.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Used software (CentralReach) to document patient information, progress notes, and treatment plans consistently.
Psychiatric/Developmental Technician
Utah State Hospital
05.2023 - 12.2023
- Worked directly with forensic patients suffering from mental illness to help them restore legal competency, attend groups and classes, and stay active, safe and healthy
- Collaborated with other professionals to develop appropriate strategies to enhance client's progress.
- Facilitated group sessions focused on social skills building, communication enhancement, problem solving and positive reinforcement strategies.
- Applied crisis intervention strategies when necessary and de-escalated situations, maintaining a safe and healthy environment for both staff and patients.
Education
Social Work
Utah Valley University
Orem, UT05.2026
High School Diploma -
Timpview High School
Provo, Utah05.2020
Skills
- Personal Human Connection
- Data collection and analysis
- Applied Behavior Analysis Therapy
- Client Relationship Development
- De-escalation and crisis management
- Behavior Intervention Plans
- Social Skills Development
- Communication
- Client Advocacy
- Direct Patient Care
Certification
- Registered Behavior Technician (Behavior Analyst Certification Board)
- CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional Supervisor
Elite Achievability
04.2024 - Current
Registered Behavior Technician
Alternative Behavior Services
12.2023 - 06.2024
Psychiatric/Developmental Technician
Utah State Hospital
05.2023 - 12.2023
Social Work
Utah Valley University
High School Diploma -
Timpview High School
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