Jacob Campbell
Cincinnati,OH
Summary
s.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
RDI
Milford, OH
03.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Delivery Driver
KOI
Cincinnati, OH
06.2016 - 07.2017
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Interacted with customers to determine needs and opportunities for additional sales.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
Donatoes Pizza
Milford , OH
01.2015 - 04.2016
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Interacted with customers to determine needs and opportunities for additional sales.
Quality Control Inspector
Mitsubishi Motors
Mason, OH
04.2009 - 10.2010
- Created and deployed best practices to improve efficiency and reduce defects.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
cook
Steak And Shake
Milford, Ohio
10.2007 - 12.2008
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Cook
McDonald's
Milford, Ohio
01.2006 - 03.2007
Education
GED -
Milford High School
Milford, OHSkills
Knowledge of state roads and highways
Order picking and processing
Map reading and navigation skills
Equipment monitoring
Sales expertise
Complaint resolution
Good listening skills
Technical Support
Account management
Creative problem solving
Order fulfillment
Professional telephone demeanor
Shipping procedures understanding
Timeline
Customer Service Representative
RDI
03.2019 - Current
Delivery Driver
KOI
06.2016 - 07.2017
Delivery Driver
Donatoes Pizza
01.2015 - 04.2016
Quality Control Inspector
Mitsubishi Motors
04.2009 - 10.2010
cook
Steak And Shake
10.2007 - 12.2008
Cook
McDonald's
01.2006 - 03.2007
GED -
Milford High School