Jacob Carey
Tarpon Springs,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
Work History
General Manager/ Service Manager
Craft Street Kitchen Oldsmar
Oldsmar, FL
09.2021 - Current
- Recruited, interviewed and hired qualified staff for open positions.
- Managed scheduling for all front of house and back of house employees. Which was about 60 employees in total.
- Keeping track of employees’ hours
- Training staff to follow restaurant procedures
- Supervising daily shift operations
- Controlling operational costs and identifying ways to cut waste
- Coordinating daily front- and back-of-house restaurant operations
- Maintaining safety and food quality standards
- Managed bar inventory tracking and physical inventory counts to minimize loss.
- Managed bar ordering from multiple vendors and having a professional relationship with each Liquor Rep.
- Interacting with guests to get feedback on product quality and service levels
- Keeping customers happy and handling complaints
Managing Partner
Copper Mule
Tarpon Springs, FL
02.2020 - 08.2021
- Started restaurant from ground up.
- Created all menus and provided my own recipes for menus.
- Created weekly and monthly specials.
- Manged Facebook page
- Created all Spec books, training manuals and recipe books.
- Hired and trained Back of house & front of house for new concept
- Booked weekly Trivia and live music.
- Managed Catering
- Created and planned family events and late night after hours events.
- Ordering food, liquor,linens, gloves and other supplies while staying within budget limitations.
- Recording payroll data
- Supervising daily shift operations
Food & Beverage Manager
Maple Lanes
Clearwater, FL
05.2018 - 02.2020
- Hired and trained all staff at multi unit establishment.
- Created menus and spec books
- Revised training manual
- Revised all menu prices
- Providing education and for food safety
- Ordering food, liquor, linens, gloves and other supplies while staying within budget limitations
- Creating monthly specials
- Providing daily food and beer specials for leagues
- Creating fun leagues to drive sales
- Controlling operational costs and identifying ways to cut waste
- Ensuring all end of day cash outs are correctly completed
- Managing high volume bowling alley
- Hosting/ catering at bowling tournaments
- Keeping arcade stocked and cleaned at all times
General Manger
Lucky Dill Deli
Palm Harbor, FL
01.2015 - 05.2018
- Managed Front of house managers and kitchen managers
- Managed Catering and booked large caterings
- Booked and managed special events
- Managed all scheduling and weekly pay roll
- Created monthly food specials
- Created training manuals and spec books
- Managed daily high volume restaurant
Kitchen Manger
RBC Catering
Kansas City, MO
01.2010 - 01.2015
- Created Monthly menus
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Managed all scheduling and training
- Catered interns daily breakfast, lunch and dinner
- Managed and trained kitchen and food safety
Education
Some College (No Degree) -
SPC Community College
Skills
- Customer Retention
- Advertising and Marketing
- Quality Management
- Experienced in Kitchen
Timeline
General Manager/ Service Manager
Craft Street Kitchen Oldsmar
09.2021 - Current
Managing Partner
Copper Mule
02.2020 - 08.2021
Food & Beverage Manager
Maple Lanes
05.2018 - 02.2020
General Manger
Lucky Dill Deli
01.2015 - 05.2018
Kitchen Manger
RBC Catering
01.2010 - 01.2015
Some College (No Degree) -
SPC Community College
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