Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Carey

Summary

Collaborative engineer proficient in AutoCad and SolidWorks. Expertise in resolving test failures and providing technical resolutions without compromising product through hands on testing and research. In-depth knowledge of project management. Outstanding communication, recordkeeping and analytical capabilities as well as a great leader.

Overview

10
10
years of professional experience

Work History

E-Commerce Lead

Kroger
06.2022 - Current
  • Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Ensured customer satisfaction through quick picking speed and safe customer transition.
  • Enlightened employees on the best work practices to lead to the most optimal performances.

Door Specialist/Door Engineer

Vienna Door Company
03.2022 - 06.2022
  • Streamlined door and window installation projects by effectively managing time and resources, resulting in timely project completion.
  • Prepared surfaces for painting and staining by cleaning, sanding, and repairing defects to ensure smooth results.
  • Developed comprehensive project plans to ensure timely completion within budget constraints.

E-Commerce Personal Shopper

Kroger
08.2020 - 03.2022
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
  • Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
  • Provided training materials for new employees joining the personal shopper team so they can quickly get up-to-speed on the company''s processes and expectations.

Carey Lawn Care

Self-employed
03.2014 - 10.2019
  • Improved client's property by mowing and gathering up leaves and branches.
  • Increased client retention through consistent delivery of high-quality lawn care services.
  • Streamlined scheduling processes by effectively coordinating appointments with multiple clients per day.
  • Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.

Kitchen Hand

Sporty's
04.2016 - 08.2016
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.

Education

Bachelor of Science - Engineering Technology

The Ohio State University in Marion
12.2024

High School Diploma -

Elgin High School
05.2018

Skills

  • Manufacturing Processes
  • Mechanical Troubleshooting
  • Proficient in SolidWorks and Autocad
  • Quality Control
  • Strong leader
  • Project Management
  • Microsoft Excel
  • Deadline Management
  • Customer Service
  • Effective Communication
  • Math
  • Marketing knowledge

Timeline

E-Commerce Lead

Kroger
06.2022 - Current

Door Specialist/Door Engineer

Vienna Door Company
03.2022 - 06.2022

E-Commerce Personal Shopper

Kroger
08.2020 - 03.2022

Kitchen Hand

Sporty's
04.2016 - 08.2016

Carey Lawn Care

Self-employed
03.2014 - 10.2019

Bachelor of Science - Engineering Technology

The Ohio State University in Marion

High School Diploma -

Elgin High School

Similar Profiles

CREATE PROFILE
Jacob Carey