Motivated professional who is results driven in delivering content to clients and superiors. Goal-oriented in aiming to achieve the best results for team through collaboration and brainstorming ideas. Seeking Mid-Level opportunities to challenge skillset while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Team Lead - Audit Services
Koerber Supply Chain Software
Carmel, IN
01.2021 - Current
Audited customer's parcel shipments to ensure carriers are applying the proper discounts outlined in the customer/carrier agreement, identifying over $3.2 million in rating discrepancies across all strategic customers and assisting in collecting refunds and credits
Communicated with senior and executive level individuals of audit results and discuss best course of action to deliver results to customers in a comprehensive format to ensure proper communication is established, resulting in over $500K in credits is collected
Implemented improvements within the rating engine the parcel audit team utilizes, working with the development team to ensure these improvements are set for better rating accuracy and efficiency within the team
Identify data mapping discrepancies found in internal system's reporting and research the origins of data to which reports are mapping from EDI raw data files, resulting in an improvement in reporting accuracy for customer and employee visibility
Organize training sessions for team members to find efficiencies in troubleshooting client requests and completing audits, developing SOP's for the team in accomplishing tasks more efficiently
Tested development tickets within UAT database to ensure quality results are producing before approving into live production database, improving system processes and ensuring quality improvements are set in place
Developed Excel Macros to reduce time spent on audits for the parcel audit team, reducing labor hours on average by 5-10 hours weekly across team.
Solved client Issues regarding software's limitations and explaining the reasoning behind software's reporting mechanics and vendor billings, establishing a trusted relationship between the organization and client
Accounts Payable Lead
Guitar Center Distribution Center
Brownsburg, IN
03.2020 - 10.2020
Generated & reconciled productivity reports to account monthly warehouse quantities for viewability by operations and department managers, enabling a cohesive communication channel within the workplace facility
Deliver weekly payables within Peoplesoft for invoice payment billed by truckload carriers, efficiently paying vendors prior to due date of contract payment terms
Assign general ledger coding to Guitar Center domestic and international shipments, designing a collection of balanced and organized spreadsheets to assist in company reporting through GL Coding.
Merchandise Receiving Assistant Manager
Menards, Inc.
Merrillville, IN
03.2019 - 03.2020
Reconcile purchase orders with suppliers invoices to ensure the store receives all merchandise found within the purchase order, enhancing attention to detail skills
Assigning team members to various tasks based on strengths and training team members to improve weaknesses, increasing department efficiency
Organize merchandise received from distribution centers to respective departments within the store and assist in stocking items onto shelves and in storage, creating an organized environment for customers to easily purchase and obtain products
Communicate with department managers regarding empty shelves for certain merchandise and issues in product counts, developing team chemistry/cooperation and improving store efficiency
Assist customers in product knowledge and loading merchandise onto their motor-vehicles, improving customer relationship management and developing a positive image of the company and store.
Process Specialist
PricewaterhouseCoopers, Acceleration Center
Tampa, FL
06.2018 - 02.2019
Prepared tax & audit related deliverables to clients in a fast-paced working environment, developing self-awareness of time-sensitive assignments delivered to clients
Collaborated in a team-based environment in addition to cross-training, building critical teamwork & communication skills to enhance chemistry within the workplace
Developed and analyzed work papers to be referenced through the course of an engagement to aid team members and display accurate valuations, establishing a base in organization through Excel
Generated Confirmations to be distributed to financial institutions in audit related activities, guiding teams to capture the appropriate balances on a client's financial statements
Notified and contacted financial institutions to perform verification of authenticity tests, ensuring financial representatives signed returned confirmations.
Lead Systems Engineer (Active Directory Services) at MGM Resort InternationalLead Systems Engineer (Active Directory Services) at MGM Resort International