Dynamic financial services professional with extensive experience at Fort Worth Community Credit Union. Proven expertise in corporate account management and compliance auditing, achieving a 99.5% accuracy in cash balancing. Adept at enhancing customer relationships and driving efficient electronic transaction processing, contributing to organizational success and client satisfaction.
Overview
22
22
years of professional experience
Work History
Financial Services Assistant
Fort Worth Community Credit Union
02.2016 - 01.2026
Managed corporate account, completing adjustments, paying bills, and monitoring for fraudulent checks to ensure account security.
Audited wire transfers for corporate, real estate and customer accounts
Managed daily balancing and resolved general ledger outages for customer accounts
Supported ACH Administrator in processing electronic deposits and debits for customer and corporate accounts, contributing to accurate and timely transactions.
Addressed hundreds of daily emails on financial and plastic card issues, enhancing customer support and resolution efficiency.
Completed monthly reports for Board Members and upper management decision making
Reviewed and edited company compliance procedures for accuracy
Teller
Fort Worth Community Credit Union
01.2008 - 02.2016
Maintained a balance accuracy of 99.5%
Maintained accurate cash balancing in company vault, contributing to achievement of monthly bonuses.
Organized and counted weekly cash shipments for company vault, ensuring secure handling and accuracy.
Supported Head Teller in conducting weekly audits of staff tellers, enhancing accountability and compliance.
Teller
Southtrust Bank / Wachovia Bank
08.2004 - 01.2008
Achieved monthly quotas for cross-selling bank products, enhancing customer engagement and service offerings
Processed and allocated substantial change orders for commercial accounts, ensuring accurate cash flow management
Supported Branch Manager in efficiently executing daily opening and closing procedures