Jacob Casas
Moreno Valley,CA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chef
IKEA
Covina, CA
11.2022 - Current
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Operated cash register to process cash, check and credit card transactions.
- Maintained professional demeanor during interactions with customers and co-workers.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Monitored quality, presentation and quantities of plated food across line.
Server
Olive Garden
Montclair, CA
06.2019 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
West Covina High School
West Covina, CA06.2017
Skills
- Conflict and Complaint Resolution
- Special Requests and Substitutions
- Warm and Friendly
- Technical Troubleshooting
- Data Backup
- Network Infrastructure Updates
- Hardware Updates
- LAN and WAN control
- Hardware Diagnostics
- Windows XP/Vista
- Teamwork and Collaboration
Certification
- Technical Support Fundamentals, Coursera - 2023
- The Bites and Bytes of Computer Networking, Coursera -2023
- Operating Systems and You, Coursera -2023
Timeline
Chef
IKEA
11.2022 - Current
Server
Olive Garden
06.2019 - 07.2022
High School Diploma -
West Covina High School