Jacob Cavazos

• Observe, question, and learn about the organization, and the various roles and responsibilities of program personnel.
• Attend live and online training courses.
• Become familiarized with Navy terminology, acronyms, technical libraries, logs and records systems, and ground flight procedures.
• Learn about safety protocols and equipment.
• Become familiarized with areas such as: Ground Support Equipment.
  Aircraft/Flight Line components, Tools, and Tool Control.
  Foreign Object Damage inspections and related procedures.
  Scheduled and unscheduled maintenance work centers and activities.
  

· Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

· Consistently met deadlines and quality goals for accuracy and timeliness.

· Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

· Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

· Tracked substitutions and informed customers of changes.

· Worked productively with customers to meet order requirements and service expectations.

· Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Provided exceptional customer service by addressing any issues or concerns

Kept work areas clean, organized, and safe to promote efficiency and team safety.

Learned all required tasks quickly to maximize performance.

Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Contributed to team success by completing jobs quickly and accurately.

Maintained a productive, efficient approach to all tasks.

Developed strong customer service and product knowledge skills to enhance individual and team performance.

Operated the register to process payments and collect cash payments for order totals.

Worked at different stations to provide optimal coverage and meet production goals.

· Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.

· Trained new employees on store policies, procedures, and sales techniques to enhance their performance.

· Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.

· Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

· Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.

· Coordinated merchandising displays, signage and sales enablement.

Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.