Jacob Cleveland
Meridian
Summary
Dynamic and dedicated professional with experience at Epic Shine Car Wash, excelling in customer service and team collaboration. Proven problem-solver with strong leadership qualities, adept at training staff and maintaining high operational standards. Committed to fostering a positive environment while ensuring client satisfaction and safety.
Developed strong collaboration and communication skills in community-focused environment, looking to transition into new field. Demonstrates adaptability and commitment to supporting team objectives. Prepared to leverage these skills to contribute effectively in new professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Moscow Volunteer Fire
Moscow, ID
08.2025 - Current
- Student Resident Program- Volunteer firefighter while living in the fire station 24/7, attending college as a full time student while being a firefighter.
- Assisted in emergency response operations, ensuring swift and effective support during fire and emergency medical incidents.
- Participated in training sessions to learn firefighting techniques and safety protocols.
- Supported community outreach initiatives to educate the public on fire safety practices.
- Aided senior firefighters in executing drills, enhancing teamwork and communication skills.
Sales Associate
Epic Shine Car Wash
Meridian, ID
10.2024 - 07.2025
- Provided exceptional customer service, ensuring client satisfaction and loyalty.
- Operated car wash equipment efficiently to maintain high-quality service standards.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Maintained cleanliness and organization of work area to support safety protocols.
Attractions Attendant
Wahooz Family Fun Zone
Meridian, ID
08.2024 - 05.2025
- Ensured guest safety and satisfaction while supervising attractions.
- Operated various amusement rides and games, maintaining quality standards.
- Assisted in training new staff on operational procedures and best practices.
- Handled customer inquiries and resolved issues to enhance visitor experience.
Education
Bachelor of Arts - Criminology
University of Idaho
Moscow, ID05-2029
High School Diploma -
Owyhee High School
Meridian, ID05-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Cooking
Certification
Drivers License
Heart Saver Certification
CPR Certification
IFSAC Fire 1 and Hazmat Certification
Timeline
Volunteer
Moscow Volunteer Fire
08.2025 - Current
Sales Associate
Epic Shine Car Wash
10.2024 - 07.2025
Attractions Attendant
Wahooz Family Fun Zone
08.2024 - 05.2025
Bachelor of Arts - Criminology
University of Idaho
High School Diploma -
Owyhee High School