Jacob Contreras
Torrance,CA
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of effective leadership and maximized productivity.
Overview
12
12
years of professional experience
Work History
Inventory Purchasing and Receiving
Spire Hospitality
01.2024 - Current
- Manage inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Create effective communication channels between hotel staff, and management, to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Bistro Supervisor
Courtyard Marriott Long Beach Airport
01.2019 - Current
- Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- Handles customer complaints, resolving issues in a diplomatic and courteous manner
- Daily completion of adequate logs such as temperature, cleaning and inventory logs
- Help train and certify bistro employees for state regulation policies and maintain up-to-date safety trainings
- Overlook the kitchen staff and create a schedule to fit bistro needs and hotel occupancy
- Develop professional relationships with food/alcohol vendors to ensure food quality and standards are met
- Engage in weekly managerial meetings to stay up to date on hotel ratings and standards or possible improvements
- Oversees orders for food, alcohol and supplies weekly to obtain a certain stock and par
- Works with vendors and suppliers to obtain product or services information such as price, availability, and delivery schedule
- Inspect, verify and sign off on shipment accuracy.
Bistro Cook
Courtyard Marriott Long Beach Airport
02.2013 - 01.2019
- In charge of ensuring that the kitchen and equipment are properly cleaned and maintained
- Plan, prepare, and cook food items to ensure the highest quality service and experience for customers
- Ensure proper food handling, sanitation and follow food storage procedures
- Assist front counter by delivering specific orders to guests in dining area.
Education
High School Diploma -
Buena Vista High School
Lakewood, CA12.2011
Skills
- Encourage Positive Habits
- Cash Handling
- Employee Motivation
- Scheduling Staff
- Order Processing
- Inventory Management
- Task Delegation
- Food Presentation
- Vendor Relations
- Customer Service
- Food Safety
- Supply Ordering
- Kitchen Staff Supervision
Languages
Spanish
Limited Working
Timeline
Inventory Purchasing and Receiving
Spire Hospitality
01.2024 - Current
Bistro Supervisor
Courtyard Marriott Long Beach Airport
01.2019 - Current
Bistro Cook
Courtyard Marriott Long Beach Airport
02.2013 - 01.2019
High School Diploma -
Buena Vista High School
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