Jacob Contreras
Boerne,TX
Summary
Proven team player and effective communicator, I enhanced customer satisfaction and operational efficiency at Dodging Duck Brewhaus. Skilled in cash handling and problem-solving, my background includes coordinating staff and implementing safety protocols at Spinelli's Wedding Venue, demonstrating a strong work ethic and exceptional customer service abilities.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Dodging Duck Brewhaus
01.2021 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Spinelli's Wedding Venue
Spinelli's Wedding And Special Event Venues
06.2022 - 07.2022
- Coordinated staff assignments, contributing to a well-organized and smoothly-run operation.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Kinesiology
University of Houston
Houston, TX05.2026
Skills
- Strong teamwork
- Customer interaction
- Cash handling expertise
- Verbal and written communication
- Guest experiences
- Operations and procedural knowledge
- Upselling strategies
- Strong Work Ethic
- Exceptional customer service
- Problem-Solving
- Excellent Communication
Accomplishments
James Avery Scholarship Recipient 2022
Timeline
Spinelli's Wedding Venue
Spinelli's Wedding And Special Event Venues
06.2022 - 07.2022
Restaurant Team Member
Dodging Duck Brewhaus
01.2021 - Current
Bachelor of Science - Kinesiology
University of Houston
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