Jacob Contreras
Philadelphia,PA
Summary
Dynamic and detail-oriented professional with a strong foundation in Management Information Systems and Computer Science. Proven ability to provide exceptional customer service and maintain operational efficiency in high-paced environments. Possesses technical proficiency in coding, network security, system administration, and database management. Demonstrated strong problem-solving skills, effective time management, and the ability to work collaboratively in team settings. Currently pursuing a necessary technical certifications and a Masters degree in the future.
Overview
4
4
years of professional experience
Work History
Bar Teander and Barista
Cappricio Cafe
Philadelphia, PA
09.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Service Attendant
Flying Star Cafe
07.2022 - Current
- Delivered exceptional customer service in a fast-paced environment, enhancing customer satisfaction and retention
- Maintained cleanliness and organization of dining area
- Collaborated with team members to ensure smooth operations during peak hours
Lifeguard
University of New Mexico
01.2021 - 01.2023
- Ensured the safety of swimmers and provided emergency care as needed, resulting in a safe swimming environment
- Maintained pool cleanliness and monitored water quality, ensuring compliance with health and safety standards
- Expert swimmer, Certified Lifeguard for 6+ years, High School Swim Team Captain
Education
BBA - Management Information Systems
University of New Mexico
05.2024
Computer Science -
University of New Mexico
05.2020
Skills
- Coding
- Networks
- System Administration
- Cybersecurity
- Accounting
- Finance
- Database Management
- Problem-solving
- Time management
- Communication
- Team collaboration
Projects
Ceramics: Created various ceramic pieces showcasing artistic skills. Digital 3D modeling: Designed and modeled 3D objects using CAD software. Coding Projects: Developed a statistical simulation of the Monty Hall Problem and generated fractals.
Goals
- Obtain diverse technical certifications
- Pursue a Master's degree in Cybersecurity
Affiliations
- Ceramics
- Wood Working
- CAD
- Strength Training
Timeline
Bar Teander and Barista
Cappricio Cafe
09.2024 - Current
Service Attendant
Flying Star Cafe
07.2022 - Current
Lifeguard
University of New Mexico
01.2021 - 01.2023
BBA - Management Information Systems
University of New Mexico
Computer Science -
University of New Mexico
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