JACOB COOPER
Winchester,VA
Summary
I am an aspiring nurse who wants to learn as much about it as I can and the medical field in general. I am putting myself through school and looking for a new environment to work in. I want to have a diverse medical education and background because I am so passionate about the work I do with patients and co-workers alike. I thoroughly enjoy working with patients and making sure they are in a comfortable environment and how I am there to meet their needs.
Overview
7
7
years of professional experience
Work History
Team Leader
Winchester Medical Center
01.2023 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
Dietary Clerk
Winchester Medical Center
01.2023 - Current
- Took patients' orders over the phone and put them in to the computer system
- Received supplements orders for patients to make sure they got the right ones and had them delivered.
- Entering in and charging different hospital wings paperwork for their wings food and supplement orders
- Understanding patients diets to assure that their nutrition needs were met
- Being able to communicate with nurses and dietitians for the patients preferences
Store Room Clerk
Winchester Medical Center
09.2022 - Current
- Sorted and delivered materials to different work areas and staff
- Partnered with representatives from different carriers to arrange materials shipments
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
- Minimized spoilage risks by rotating stock according to first-in-first-out processes
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs
- Compared shipping orders and invoices against contents received to verify accuracy
- Received incoming merchandise and stored in correct stock locations
Courier
Winchester Medical Center
06.2022 - Current
- Knowing how to operate a box truck to transport food carts to a different hospital location
- Safely loaded items into delivery vehicle to minimize damage while in transit
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation
- Delivered confidential patient information to patient records building
- Delivering all food and other items to drop off points on time and in a safe manner
Hospitality Associate Patient Services
Winchester Medical Center
03.2021 - Current
- Delivered patient meal trays, beverages, snacks and floor stock
- Built relationships to promote collaborative environment
- Delivered nourishment and supplements to nurse station for distribution to specific residents
- Printed menus, tray tickets, tallies and nourishment labels
- Selected foods appropriate for individual patient’s dietary needs
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals
- Taking food orders and then handing out those orders to more than 25 patients a day for breakfast, lunch, and dinner
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly
Prep Cook/Server
Winchester Medical Center
05.2019 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Measured and mixed ingredients according to precise recipes for best results.
- Monitored food quality and presentation to maintain high standards.
- Maintained food safety and sanitation standards.
- Read food tickets for patients and prepared their plates for them.
Nutrition Service Aide
Winchester Medical Center
05.2018 - Current
- Assembled prepared food on trays for patients with regular and modified diets
- Collected dishes, loaded dishwasher, and unloaded after completed cycles to keep clean dishes on-hand
- Understanding how to clean the dish machine and be able to fix it if a problem occurs
- Keeping inventory of different departments food supplies and then having them meet the requirements necessary by bringing those supplies to them.
- Taking food trays to the patients floor for the Hospitality Aide to give to them
Expeditor
Texas Roadhouse Restaurant
01.2018 - 03.2018
- Coordinated service for food runners and other kitchen staff
- Properly setting up food on trays by reading food tickets
- Restocking food items in the area while maintaining a sanitary environment.
DMO Cook
Texas Roadhouse Restaurant
12.2017 - 03.2018
- Retained consistent quality and high accuracy when preparing identical dishes every day
- Organized and labeled stock of ingredients to maintain needed inventory levels
- Measured and weighed food items to comply with portion requirements
- Sliced meats to prepare for cooking and assembly of menu items
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses
- Processed incoming deliveries, rotated stock, and put away new items in correct locations.
Dishwasher
Texas Roadhouse Restaurant
09.2017 - 03.2018
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
- Kept dishware, glasses, and utensils ready for customer needs by quickly scraping, washing, and restacking items
- Developed great team spirit with other personnel by pitching in and helping with task completion
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly
- Understanding what certain chemicals do and how to properly handle them.
To Go Server
Cracker Barrell Old Country Store
01.2017 - 05.2017
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Took orders over the phones that customers would call in for and then putting them in on the computer system.
Dishwasher
Cracker Barrell Old Country Store
08.2016 - 05.2017
- Inspected dishwashing equipment and reported issues to supervisor.
- Washed dishes and assisted in bussing tables.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Had to communicate with supervisor and other buss boys to clean tables efficiently.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Education
Associate of Science -
Lord Fairfax Community College
Middletown, VA05.2021
High School Diploma - undefined
James Wood High School
Winchester, VA06.2018
Skills
- Work Planning and Prioritizing
- Leadership
- Visual Inspection
- Verbal and Written Communication
- Decision Making
- Leading Team Meetings
- Attention to Detail
- Analytical Thinking
- Overseeing Daily Activities
- Patient-Focused Care
- Compassionate
- Trustworthy
Timeline
Team Leader
Winchester Medical Center
01.2023 - Current
Dietary Clerk
Winchester Medical Center
01.2023 - Current
Store Room Clerk
Winchester Medical Center
09.2022 - Current
Courier
Winchester Medical Center
06.2022 - Current
Hospitality Associate Patient Services
Winchester Medical Center
03.2021 - Current
Prep Cook/Server
Winchester Medical Center
05.2019 - Current
Nutrition Service Aide
Winchester Medical Center
05.2018 - Current
Expeditor
Texas Roadhouse Restaurant
01.2018 - 03.2018
DMO Cook
Texas Roadhouse Restaurant
12.2017 - 03.2018
Dishwasher
Texas Roadhouse Restaurant
09.2017 - 03.2018
To Go Server
Cracker Barrell Old Country Store
01.2017 - 05.2017
Dishwasher
Cracker Barrell Old Country Store
08.2016 - 05.2017
Associate of Science -
Lord Fairfax Community College
High School Diploma - undefined
James Wood High School
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