Jacob Cooper
Bella Vista,AR
Summary
Proven leader with a track record of enhancing customer experience and profitability at Play It Again Sports. I significantly increased sales through strategic merchandising. Skilled in negotiation and customer relations, I excel in fast-paced environments, ensuring high-quality service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Play It Again Sports
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed buys of used merchandise to maintain high margins.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Cook
Peddler's Pub
06.2020 - 03.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Cook
Apple Blossom Retirement Home
06.2016 - 06.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Provided specialized meal preparation for elderly individuals with dietary restrictions, ensuring safe and enjoyable consumption.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Associate of Science - Horticultural Science
Crowder College
Neosho, MOHigh School Diploma -
Bentonville High School
Bentonville, AR05.2007
Skills
- Money Handling
- Customer Relations
- Team motivation
- Task Delegation
- Product and service knowledge
- Negotiation
Timeline
Assistant Manager
Play It Again Sports
08.2021 - Current
Cook
Peddler's Pub
06.2020 - 03.2021
Cook
Apple Blossom Retirement Home
06.2016 - 06.2020
Associate of Science - Horticultural Science
Crowder College
High School Diploma -
Bentonville High School