Jacob Coria
Palmdale,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Janitorial (supervisor in Training)
Los Angeles ABM Office
10.2022 - Current
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Enhanced staff performance by conducting regular training sessions on proper cleaning techniques and safety measures.
- Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Trained and mentored new staff on cleaning and safety protocols.
- Evaluated employee performance fairly and consistently, providing constructive feedback to facilitate development of skills within the team.
- Established and enforced safety protocols and guidelines for staff.
- Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
- Monitored staff performance and provided feedback to drive productivity.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information and provided solutions to problems.
Merchandise Supervisor
Red Box
01.2012 - 09.2022
- Interacted with customers to obtain feedback and drive satisfaction.
- Facilitated resolution of vendor disputes and discrepancies.
- Generated reports on purchasing activities to support management decisions.
- Coordinated cross-functional teams to execute seasonal resets and new product launches in a timely manner.
- Utilized both upselling and down-selling strategies to maximize profits.
- Assessed areas of service concern and developed improvement plans.
- Ensured compliance with company policies, safety regulations, and local laws regarding merchandise handling and display.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Collaborated with marketing team for prompt promotion of products.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Boosted sales by strategically organizing merchandise displays and implementing promotional campaigns.
Manager
Easy Lube
08.2004 - 12.2011
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed and motivated employees to be productive and engaged in work.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved safety procedures to create safe working conditions for workers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Glendale High School
Glendale, CA06.2003
Skills
- Chemical Handling
- Work Scheduling
- Supervisory Experience
- Problem-Solving
- Customer Service
- Powered Floor Washers
- Safety Protocols
- Attention to Detail
- Supply Management
- Time Management
- Reliability
- Staff Training
- Bilingual
Timeline
Janitorial (supervisor in Training)
Los Angeles ABM Office
10.2022 - Current
Merchandise Supervisor
Red Box
01.2012 - 09.2022
Manager
Easy Lube
08.2004 - 12.2011
High School Diploma -
Glendale High School
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