Jacob Cornell
Los Angeles,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Server
The Cheesecake Factory
08.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Memorized over 250+ menu items to service guests to the best ability possible.
Restaurant Server
Landry’s Inc
07.2021 - 07.2022
- Provided excellent customer service for my guests -Upsold items when appropriate -Greeted and assisted guests with their needs -Ensured customer satisfaction by remaining accessible and friendly
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Restaurant Server
Landry’s Inc
10.2020 - 07.2021
- Trained new employees and oversaw junior servers
- Delivered accurate food orders to each patron -Maintained full knowledge on menu products and specials -Made suggestions to guests based on their preference
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Assistant Manager
Chick-fil-A
08.2017 - 09.2020
- Handled register drawers and was in charge of counting money -Handled upset guests and accommodate their needs -Trained new team members in the store and carried out interviews -Responsible for running shifts to make the fast paced environment work as smooth as possible
Education
High School Diploma -
Oak Ridge High School, Public High School
Conroe, Texas05.2020
Skills
- Works well under pressure
- Highly responsible and reliable
- Exceptional interpersonal skills
- Manages multiple tasks effectively
- Safe Food Handling
- Dining Crew Workflow Optimization
Timeline
Restaurant Server
The Cheesecake Factory
08.2022 - 04.2023
Restaurant Server
Landry’s Inc
07.2021 - 07.2022
Restaurant Server
Landry’s Inc
10.2020 - 07.2021
Assistant Manager
Chick-fil-A
08.2017 - 09.2020
High School Diploma -
Oak Ridge High School, Public High School
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