Mindy Cote

Office Manager

A.D. Electric, Inc.

Sabattus, ME

07.2003 - Current

Automated office operations for managing client correspondence, payment schedules and data communications.
Handled employee discipline and termination to address policy infractions.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Interpreted and communicated work procedures and company policies to staff.
Monitored payments due from clients and promptly contacted clients with past due payments.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Maintained filing system for records, correspondence and other documents.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed office inventory and placed new supply orders.
Processed payroll accurately ensuring all employees were paid on time.
Responded to customer inquiries via phone or email in a professional manner.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Prepared and submitted accounting documents and reports for review, authorization and processing.
Reconciled computer reports with manually maintained ledgers.
Verified accuracy of invoices and account balances.
Responsible for entering customer payments into the accounting software system.
Calculated unpaid invoices to maintain updated receivables reports.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Maintained accounts payable files and records in an organized manner.
Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
Verified accuracy of coding on invoices prior to processing payments.
Coordinated child support deductions and distributed wage assignments.
Reconciled bank statements and prepared and entered standard journal entries for month-end close.
Calculated and processed special payments such as bonuses, severance, and back pay.