Jacob Cotter
Buffalo
Summary
Dynamic professional with leadership experience at Wegmans, specializing in supplier collaboration and operational optimization. Expertise in data management and communication led to enhanced product quality and streamlined processes. Proven problem-solving skills resulted in improved inventory management and strong vendor relationships, ensuring timely deliveries.
Overview
5
5
years of professional experience
Work History
Produce Team Leader
Wegmans
Buffalo
09.2022 - Current
- Supervised daily operations of produce department for optimal product quality.
- Coordinated inventory management to ensure product availability and freshness.
- Implemented visual merchandising standards to enhance department presentation.
- Monitored adherence to food safety regulations and quality standards consistently.
- Collaborated with suppliers to source high-quality produce for the store.
- Developed strategies to improve operational processes within the Produce Department.
- Coordinated with vendors to ensure timely delivery of merchandise according to purchase orders.
- Tracked sales trends in order to adjust ordering levels accordingly.
Carrier Operations Representative
CARDINAL LOGISTICS
Williamsville
09.2020 - 09.2022
- Scheduling an average of 15 carriers per day for time sensitive shipments of freight
- Responsible for initial contact, persistent follow up, negotiation and pricing, selling and booking loads utilizing the Transportation Management System (TMS), rapport building, problem solving, load tracking
- Booking loads, tracking and tracing freight, and providing updates to receivers and customers
- Communicating with clients as efficiently as possible via email, phone calls, and portals
- Collaborating with teammates to find urgent and profitable solutions to problems
- Optimizing carrier interactions, to create brand loyalty
Education
Bachelor of Science - Business Administration, Operations and Supply Chain, Management and Marketing
University at Buffalo (SUNY)
Buffalo, New York01.2020
Skills
- Microsoft Office Suite
- Data management
- Leadership skills
- Supplier collaboration
- Effective communication
- Freight tracking
- Team collaboration
- Problem solving
Affiliations
Operations and Supply Chain Management Club, University at Buffalo, 09/18, 05/19
Timeline
Produce Team Leader
Wegmans
09.2022 - Current
Carrier Operations Representative
CARDINAL LOGISTICS
09.2020 - 09.2022
Bachelor of Science - Business Administration, Operations and Supply Chain, Management and Marketing
University at Buffalo (SUNY)