Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Covello

Cypress,CA

Summary

Dynamic Case Manager with a proven track record at Clear Life Recovery, adept at problem-solving and relationship building. Expert in developing tailored care plans and facilitating crisis interventions, ensuring client safety and well-being. Committed to enhancing service delivery through effective documentation and collaboration with multidisciplinary teams.

Overview

5
5
years of professional experience

Work History

Case Manager

Clear Life Recovery
02.2020 - 08.2020
  • Facilitated intake assessments for new clients, ensuring comprehensive understanding of individual needs.
  • Coordinated care plans with multidisciplinary teams to support client recovery goals.
  • Developed resource materials to educate clients about available treatment options and community services.
  • Collaborated with external agencies to streamline referrals and enhance service delivery for clients.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Assisted in crisis intervention, providing immediate support during critical situations to ensure safety.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Case Manager

Resurgence Behavioral Health
08.2019 - 02.2020
  • Facilitated intake assessments for new clients, ensuring comprehensive understanding of individual needs.
  • Coordinated care plans with multidisciplinary teams to support client recovery goals.
  • Developed resource materials to educate clients about available treatment options and community services.
  • Collaborated with external agencies to streamline referrals and enhance service delivery for clients.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Assisted in crisis intervention, providing immediate support during critical situations to ensure safety.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Residential Support Staff Member

Resurgence Behavioral Health
08.2018 - 08.2019
  • Assisted individuals with daily living activities to promote independence and well-being.
  • Provided emotional support and encouragement to enhance residents' quality of life.
  • Implemented structured routines to improve consistency in care delivery.
  • Collaborated with team members to ensure effective communication and coordination of care plans.
  • Monitored resident behavior and reported changes to supervisors for timely intervention.
  • Maintained a clean and safe environment, adhering to health and safety regulations.
  • Adapted quickly to diverse needs of residents, fostering a supportive atmosphere.

Residential Support Staff Member

Melrose Recovery Group
02.2018 - 08.2018
  • Participated in training sessions to enhance knowledge of best practices in residential support.
  • Assisted in the implementation of behavior support plans designed to promote positive behaviors amongst the residential population.
  • Contributed to a positive community atmosphere by facilitating group activities and fostering strong relationships among residents.
  • Promoted independence among residents by teaching essential life skills such as budgeting, housekeeping, and time management.
  • Maintained accurate documentation of residents'' progress, communicating updates with families and other relevant parties as necessary.
  • Improved residents'' overall well-being through careful monitoring of their physical and emotional health, promptly addressing any concerns.
  • Ensured the timely completion of all required documentation, including incident reports, progress notes, and service logs.

Construction Helper

Concrete Restoration Services
04.2015 - 02.2018
  • Assisted in concrete mixing and pouring to ensure quality standards met.
  • Operated hand tools and machinery for surface preparation tasks effectively.
  • Maintained cleanliness of worksite, adhering to safety protocols consistently.
  • Supported team members in demolition and restoration activities efficiently.
  • Implemented safe handling procedures for hazardous materials as instructed.
  • Prepared surfaces for painting or finishing through sanding, cleaning, and other preparatory tasks as needed.
  • Performed manual labor and random jobs to help teams accomplish goals.

Education

GED -

Wilshire Adult Education
Fullerton, CA
11-2011

Skills

  • Problem-solving
  • Case management
  • Active listening
  • Documentation and reporting
  • Relationship building
  • Conflict resolution
  • Positive attitude

Timeline

Case Manager

Clear Life Recovery
02.2020 - 08.2020

Case Manager

Resurgence Behavioral Health
08.2019 - 02.2020

Residential Support Staff Member

Resurgence Behavioral Health
08.2018 - 08.2019

Residential Support Staff Member

Melrose Recovery Group
02.2018 - 08.2018

Construction Helper

Concrete Restoration Services
04.2015 - 02.2018

GED -

Wilshire Adult Education