Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Jacob Cox

Kelso

Summary

Dynamic warehouse professional with extensive experience excelling in forklift operation and inventory management. Proven track record in enhancing order accuracy and customer satisfaction through meticulous attention to detail and effective teamwork. Committed to maintaining a safe and organized work environment while training new staff to uphold high productivity standards.

Reliable warehouse shipper with solid background in efficiently managing warehouse operations. Proven ability to streamline shipping processes and ensure timely delivery of goods. Demonstrated skill in inventory management and teamwork.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Warehouse Shipper

Westrock
03.2014 - Current
  • Operate forklifts to efficiently move materials within the warehouse.
  • Ensure accurate order fulfillment by verifying product quantities and specifications.
  • Maintain inventory accuracy through regular stock counts and reconciliations.
  • Ensure timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Conduct periodic audits of stored items, identifying discrepancies and taking corrective action as needed.
  • Contribute to reducing product damage by properly loading paper rolls and securing them for transport.
  • Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
  • Trained new employees on warehouse procedures, ensuring efficient integration into the team while maintaining high productivity levels.
  • Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Balanced loads and secured items for safe and damage-free transport to destinations.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.

Forklift Operator

Cowlitz Container & Diecutting
01.2013 - 03.2014
  • Operated forklifts to transport materials within warehouse efficiently.
  • Conducted regular vehicle inspections to ensure safety compliance and operational readiness.
  • Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
  • Maintained accurate inventory records through systematic tracking of received and dispatched goods.
  • Assisted in inventory audits by organizing and counting stock items accurately, supporting inventory management goals.

Customer Service Associate

Lowes Home Improvment
04.2011 - 06.2013
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Managed high-volume calls, ensuring timely responses and effective issue resolution.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

High School Diploma -

Mark Morris High School
Longview, WA

No Degree - Nursing Education

Lower Columbia College
Longview, WA

Skills

  • Warehouse safety
  • Loading and unloading
  • Workplace cleanliness
  • Handheld scanner operation
  • Forklift operation
  • Cycle counting
  • Attention to detail
  • Time management

Certification

  • Forklift certification, Westrock - 2025-2026

Languages

American sign language
Native or Bilingual

Interests

  • I enjoy playing the bass, and learning new songs
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Warehouse Shipper

Westrock
03.2014 - Current

Forklift Operator

Cowlitz Container & Diecutting
01.2013 - 03.2014

Customer Service Associate

Lowes Home Improvment
04.2011 - 06.2013

High School Diploma -

Mark Morris High School

No Degree - Nursing Education

Lower Columbia College

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