Customer Service Associate
Walgreens
Yorkville, IL
09.2024 - Current
- Followed policies and procedures to meet or exceed established performance requirements.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Handled cash register operations accurately during peak times.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Educated customers on special pricing opportunities and company offerings.
- Resolved customer inquiries in a timely manner.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.