Jacob Crosby
Business Development
China Grove,NC
Summary
- Willing to invest sweat equity in a position that offers both personal and professional growth.
- Ability to excel in a variety of settings including customer service, technology, and supply chain management.
- Flexible demeanor with a love for consistent expansion of new skills and experiences.
- Entrepreneurial mindset with an appreciation of how excellent customer service and determination yield the most positive results.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Business Development Manager
Skydrops Sustainable Water Technologies
01.2024 - 06.2024
- Developed comprehensive marketing strategies for increased brand awareness.
- Provided exceptional customer service by addressing client concerns promptly and effectively resolving issues as they arose.
- Assisted in the creation of detailed proposals for potential clients, showcasing company's strengths and capabilities.
- Played an integral role in product launches by coordinating promotional activities and collaborating closely with marketing teams.
- Evaluated potential risks associated with new ventures, mitigating possible negative outcomes through careful analysis and planning.
- Strengthened customer relationships with proactive communication and followups.
- Established strong rapport with clients, fostering long-lasting partnerships and repeat business.
- Collaborated with cross-functional teams, ensuring successful project execution.
- Developed a deep understanding of target markets' needs/preferences which directly contributed to increasing revenue from those sectors.
- Negotiated favorable contract terms with suppliers, resulting in cost savings for the organization.
Supply Chain Manager
Skydrops Sustainable Water Technologies
2 2023 - 8 2023
- Helped a startup company from initial concept of making atmospheric water to generating atmospheric water
- Took blank canvas warehouse space and through international transactions created the water production line
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital
- Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets that helped establish the water plant
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines
- Oversaw demand planning, purchasing, and logistics that helped the company set goals and achieve them
- Monitored supplier performance for compliance with contract terms and quality standards that were used to create organizational Standard Operating Procedures (SOPs)
- Represented Skydrops on an international water sustainability panel leading a discussion about new and innovative solutions to solve water scarcity throughout the world.
Technology Specialist
LaunchLKN
05.2021 - 12.2022
- LaunchLKN is a non-profit group comprised of experts in different fields working together to help entrepreneurs navigate their startups and teach them how to be successful
- Used software like Honeybook, Airtable, as well as worked on website editing to help maintain and improve the company brand
- Administered networks by creating user accounts and managing permissions that allowed easy user interfaces for staff
- Used company troubleshooting resolution protocol to evaluate technical problems and find appropriate solutions
- Worked on developing prototype database for company use
- Planned and executed setup for in person meetings with the group and helped perform administrative tasks daily
- Worked on personal business plan to present to investors regarding a cryptocurrency consulting firm but decided to not pursue due to current market conditions.
Education
Associate of Arts -
Rowan Cabarrus Community College
Salisbury, NC 08.2017 - 05.2019
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University of North Carolina Wilmington
Wilmington, NC 08.2020 - 05.2021
Skills
Database Management
Meeting Planning
Sales Expertise
Customer Service
Supply Chain Management
International Purchasing
Relationship Building
MS Office Proficient
Timeline
Assistant Business Development Manager
Skydrops Sustainable Water Technologies
01.2024 - 06.2024
Technology Specialist
LaunchLKN
05.2021 - 12.2022
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University of North Carolina Wilmington
08.2020 - 05.2021
Associate of Arts -
Rowan Cabarrus Community College
08.2017 - 05.2019
Supply Chain Manager
Skydrops Sustainable Water Technologies
2 2023 - 8 2023
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