Jacob Cross
Pineville,Kentucky
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Worker
McDonald's Restaurant
Tazewell, TN
03.2023 - 06.2023
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
Call center rep
Sykes enterprise
08.2022 - 04.2023
- Answering calls and helping people with QuickBooks online and helping them file taxes
- Providing customer service to new and already members of QuickBooks to reconcile accounts.
Factory Line Worker
Smithfield Packing
Middlesboro, KY
04.2022 - 03.2023
- Checked quality of products for defects and discrepancies.
- Operated machinery to package and assemble products.
- Monitored production line to ensure adequate flow of materials.
- Inspected completed items for accuracy against specifications.
- Followed safety protocols when operating machines.
- Collaborated with other workers to ensure efficient workflow.
- Stacked finished goods onto pallets or into boxes for shipment.
- Ensured that all work areas were kept clean and organized at all times.
Factory Worker
Englands
New Tazewell, TN
09.2021 - 02.2022
- Reported defective items to supervisors for further inspection or repair.
- Followed safety protocols while operating equipment and handling materials.
- Assisted in the assembly of components into finished products.
- Cleaned work areas and machines to maintain a safe and organized environment.
- Inspected finished goods for conformance with established standards.
- Communicated effectively with team members regarding tasks and progress.
- Utilized hand tools such as screwdrivers, pliers, wrenches.
Welder
Oshkosh Defense
Jefferson City, TN
01.2021 - 11.2021
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Constructed templates and jigs for fabrication according to blueprints.
- Inspected completed work for conformance to specifications using various instruments.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Maintained a clean working environment by removing scrap metal from work areas.
- Performed preventative maintenance on welding tools and equipment.
- Set up welding machines based on the job at hand.
- Applied shielded metal arc welding techniques with electrodes in flat, horizontal vertical positions as well as overhead applications.
Education
Tech - Automotive
South Central Louisiana Technical College
Morgan City, LA05-2018
High School Diploma -
East Ascension High School
Gonzales, LA05-2013
Skills
- Customer Relationship Management
- Technical Support
- Customer Service
- Proficient in 365 products
- Providing Customer Support
- Cash Handling
- Quality Control
- Equipment Installation
- Blueprint Interpretation
- Equipment Monitoring
- Hand Tools Proficiency
- Parts Fabrication
- Metal Fabrication
- Mechanical Troubleshooting
- Welding Techniques
- Electrical Systems
- Power Tool Operation
- Preventive Maintenance
- Workplace Safety
- Assembly and Production
- Materials Handling
- Manufacturing
- Assembly Line
- Machinery Operations
Certification
- ASE Certification
Timeline
Fast Food Worker
McDonald's Restaurant
03.2023 - 06.2023
Call center rep
Sykes enterprise
08.2022 - 04.2023
Factory Line Worker
Smithfield Packing
04.2022 - 03.2023
Factory Worker
Englands
09.2021 - 02.2022
Welder
Oshkosh Defense
01.2021 - 11.2021
Tech - Automotive
South Central Louisiana Technical College
High School Diploma -
East Ascension High School