Jacob Cruz
Las Vegas,NV
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Coordinates tasks and prioritizes the over-all goal. Well-rounded Healthcare Coordinator educating patients on specific conditions and discussing treatment options. Answered phone calls and inquiries about treatment, medication, condition and concerns. Informed patients and colleagues of emerging technologies for future treatment options.
Overview
9
9
years of professional experience
Work History
Healthcare Coordinator
Pacific Dental Services
05.2023 - Current
- Improved patient satisfaction by coordinating timely and efficient healthcare services.
- Streamlined appointment scheduling for increased patient access to care.
- Enhanced interdisciplinary communication by organizing regular meetings and sharing vital information among team members.
- Promoted a collaborative environment among healthcare professionals by fostering open communication channels across various departments.
- Collaborated with patients to provide an outstanding experience and provide achievable treatment plan goals.
- Managed complex caseloads, prioritizing time-sensitive tasks and maintaining a high standard of care for all patients.
Delivery Driver
Jimmy Johns
11.2022 - 05.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Reclaim Operator
TIMET
10.2017 - 11.2022
- Inspected machine parts with measuring tools.
- Fed raw materials into machines.
- Kept accurate records of defective units or products.
- Set up machines to start production cycles and controlled machine settings.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Performed general equipment maintenance and repair to minimize downtime.
- Prepared reports and technical documentation of day-to-day production processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
Merchandiser Manager
Kanani Foods
06.2015 - 07.2017
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Arranged consistent shelves, bins and racks at 4 locations by following established planograms.
- Oversaw inventory counts nightly to maintain stock records and account for shrinkage.
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Developed productive relationships with key account holders.
Education
No Degree - General Sciences
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Silverado High School
Las Vegas, NV06.2015
Skills
- Reading and Determining Measurements
- Machine Start-Up and Shut-Down
- Standards Compliance
- Customer Satisfaction
- Coordinating Work Orders
- Inventory Control
- Customer Service
- Teamwork and Collaboration
- Critical Thinking
- Active Listening
- Equipment Safety
Timeline
Healthcare Coordinator
Pacific Dental Services
05.2023 - Current
Delivery Driver
Jimmy Johns
11.2022 - 05.2023
Reclaim Operator
TIMET
10.2017 - 11.2022
Merchandiser Manager
Kanani Foods
06.2015 - 07.2017
No Degree - General Sciences
College of Southern Nevada
High School Diploma -
Silverado High School
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