Jacob Cuenca
San Jose,CA
Summary
Practical individual with well-honed supervisory skills. Certified in First Aid/CPR/AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Lifeguard
City Of Morgan Hill
07.2018 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Responded to life-threatening emergencies and provided first aid.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Gas Station Attendant
Safeway
01.2018 - 01.2019
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Education
Associate of Science - Business Administration
Gavilan College
Gilroy05.2024
Skills
- First aid and CPR/AED certified
- Supervision
- Emergency Response
- Customer Service
- Conflict Resolution
- Documentation
Affiliations
Affiliated with Living Above the Influence South County.
Certification
- First Aid/CPR/AED Certified
Languages
Spanish
Limited Working
Timeline
Head Lifeguard
City Of Morgan Hill
07.2018 - Current
Gas Station Attendant
Safeway
01.2018 - 01.2019
Associate of Science - Business Administration
Gavilan College
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